TONY HETHERINGTON gets £20k refund for reader from Amex

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  Mrs J.A. writes: My husband and I were due to go on holiday to South Africa last March, … Read more

Do I lose my British Airways companion voucher if I cancel my Amex card?

About 18 months ago I opened a British Airways American Express Premium Plus Card for £195 a year to earn Avios points and earn a companion voucher if I spent £10,000 in a year. I did this and earned my voucher in August 2019, which my British Airways account says is still valid. However, I … Read more

Gold Amex: I don’t want to pay fee – where can I go next for Avios?

I opened the American Express Preferred Rewards Gold last year and spent enough to trigger a 20,000 points bonus by spending £3,000 in the first three months, and a further £10,000 before 12 months was up. In the first year, the card doesn’t carry a fee, but from year two, it carries a £140 annual … Read more

Amex credit card customers given more time to spend for bonus points

American Express customers who opened a credit card shortly before coronavirus pandemic given extra time to rack up spend for bonus points Amex often give a points bonus if you spend a certain sum in three months These can be Amex points, British Airways air miles or Nectar points It has doubled the time limit … Read more

Amex charged me a foreign exchange fee on my holiday refund

Thousands of people receiving refunds for cancelled flights and holidays should check their credit card statements, as they may find they get less back than expected.  Britons who book trips with holiday rental listing sites often find themselves being charged non-sterling transaction fees, with their cards billed in foreign currency. But many may be surprised … Read more