We reveal the things you need to be aware of if you’re booking a holiday 

Many stir-crazy Britons will be desperate to get away this summer and could be hovering over the ‘book’ button on a European trip in the coming months, despite the unknown. However, one expert is warning that simply relying on a European Health Insurance Card while in hotspots such as France, Italy and Spain is not … Read more

Coronavirus UK: Key workers start booking Covid-19 tests under new system

The Government’s new online system for booking coronavirus tests closed just hours in an opening-day farce today as Ministers raced to meet their 100,000 daily target. The website had launched this morning with two options, allowing key workers to book one of just 1,000 home testing kits or apply for a slot at a drive-through … Read more

Coronavirus UK: Key workers start booking Covid-19 tests under new system

Britons struggled to book coronavirus test on Government’s new online system today as Ministers race to meet their 100,000 daily target by the end of next week. Some ten million key workers and their households are now eligible for the tests, but the website was already telling them as early as 8.30am that today’s allocation … Read more

What are your rights if you booked your holiday through a third party booking site?

Thousands of Britons have had holidays cancelled due to the coronavirus pandemic and many of those are now hoping for a cash refund. While this is possible, albeit reasonably time consuming, for travellers who booked directly with airlines, those who had made a booking with a third party operator will find they are unlikely to … Read more

Booking fraud is on the rise with holidaymakers fleeced out of more than £7million last year 

Holiday booking fraud is on the rise with more than £7million fleeced out of victims last year More than 5,000 British holidaymakers reported losses from booking scams   Most related to sale of airline tickets targeting people visiting Africa and India Other cases involve payments to stay at upmarket villas that don’t even exist   By Jennifer … Read more

Weather, the World Cup and public holidays impact on the numbers of patients booking GP appointments

Britons book more GP appointments when it is cold and rainy – but they make fewer visits when it is sunny or snowing, research shows. Scientists also found patients booked fewer appointments on days last summer that the England football team played in the World Cup. Spikes in attendances also occur after public holidays and … Read more

Holiday problems unpacked: Refunds, vouchers and booking ahead 

For anyone with imminent travel plans, the implications are bleak, writes Tom Chesshyre We’ve had a record number of enquiries from readers this week — hardly surprising given how coronavirus has turned the travel world upside down. With the Government advising against all non-essential overseas trips until April 16 (a period that could be extended) … Read more

Online hotel booking sites such as booking.com do not deliver bargain prices finds Which? study

Online hotel booking sites do not deliver the bargain prices claimed in their glossy TV ads. Eight in ten UK rooms were cheaper or came with incentives such as a free breakfast if a booking was made directly over the phone, according to research by Which? Websites such as Booking.com and Expedia claim to search … Read more