callers Archives - Tech

Callers were forced to wait 15 minutes to talk taxes with HMRC in May

July 14, 2020 by

Callers were forced to wait 15 minutes to talk taxes with HMRC in May- more than double the average waiting time for March By Money Mail Reporter For The Daily Mail Published: 22:01 BST, 14 July 2020 | Updated: 22:01 BST, 14 July 2020 Callers to HMRC customer services were put on hold for an … Read more

Thousands of test and trace callers failed to find a SINGLE contact of a coronavirus patient

June 29, 2020 by

Thousands of test and trace callers failed to find a SINGLE contact of a coronavirus patient, investigation reveals Government said new contact tracing system has been a success so far One call handler said they’ve had zero cases and done two to three shifts a week Test and trace system has been unable to contact … Read more