TONY HETHERINGTON gets £20k refund for reader from Amex

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  Mrs J.A. writes: My husband and I were due to go on holiday to South Africa last March, … Read more TONY HETHERINGTON gets £20k refund for reader from Amex

Can an estate agent hold back my house offer if I don’t use their firm’s finance adviser?

I am searching for a new home in Kent, where I live. I recently saw a terraced house that I liked on Rightmove and went for a viewing. Afterwards, I decided to make an offer. I approached the vendor’s estate agent, Miles & Barr. When I told them my offer, the agent I spoke to … Read more Can an estate agent hold back my house offer if I don’t use their firm’s finance adviser?

Where is my holiday refund? Travel Planners have had months to do it…

My family and I had a package holiday booked for July 2020 to Disney World Florida costing £8,040 through Travel Planners. The holiday was cancelled the week prior due to the Covid-19 outbreak and we told Travel Planners that we wanted a cash refund, not a credit note. After waiting four months, I chased again … Read more Where is my holiday refund? Travel Planners have had months to do it…

I bought clothes from a UK website but was told I had to return them to China

I bought clothes online from a website back in October and saw on its return policy that I would have to pay for the return costs if the clothing was not suitable. When the clothing arrived, some items were of good quality and others not so much with one in particular only fit for the … Read more I bought clothes from a UK website but was told I had to return them to China

How did my ex-husband grab £23,500 of my savings five years after we split? 

When my marriage broke down in 2015, one of my first priorities was separating my finances from my ex-husband.  Over 17 years, he had been abusive and had a number of addictions, including to drugs, alcohol and gambling.  I visited NatWest and poured my heart out. I was reassured our joint accounts would be closed … Read more How did my ex-husband grab £23,500 of my savings five years after we split? 

Watchdog warns why Bitcoin and other  cryptocurrencies are a risk

‘Only invest money you can afford to lose’: Watchdog warns why Bitcoin and other cryptocurrencies are a risk after price plummets 21% in two days Despite high prices, cryptoassets are not linked to any underlying commodity  They largely fall outside financial regulation and prices are volatile  The FCA has launched an anti-money laundering register for … Read more Watchdog warns why Bitcoin and other  cryptocurrencies are a risk

Loft conversion or extension: which one will add the most value to my home?

My partner and I are looking to increase space and add value to our current home. We have been advised that either a loft conversion or a rear extension would be the best way to do this. How should we decide what to do? How much will it likely cost? What will be involved? And … Read more Loft conversion or extension: which one will add the most value to my home?

Loft conversion or extension: which one will add the most value to my home?

My partner and I are looking to increase space and add value to our current home. We have been advised that either a loft conversion or a rear extension would be the best way to do this. How should we decide what to do? How much will it likely cost? What will be involved? And … Read more Loft conversion or extension: which one will add the most value to my home?

TONY HETHERINGTON: A voucher’s no help…the wedding’s over!

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  Ms M.T. writes: I arranged to go to Sicily for a wedding, but was diagnosed with cancer and … Read more TONY HETHERINGTON: A voucher’s no help…the wedding’s over!

Save a small fortune in 2021 by sifting through your direct debits

Are you looking to streamline your finances running into the New Year? A great way to start is by sifting through your direct debits and standing orders to pin down exactly what you need and don’t need spending. It can be hugely satisfying to weed out the superfluous expenses. Covid-19 restrictions have made many subscriptions … Read more Save a small fortune in 2021 by sifting through your direct debits