ASK TONY: When my husband died Barclays added to my distress 

Following the sudden death of my husband, Barclays Partner Finance has been by far the worst and most unsympathetic company I have had to deal with. We had an interest-free loan in my late husband’s name relating to a gas boiler. I wanted to settle the £2,252 balance but it took me more than a … Read more ASK TONY: When my husband died Barclays added to my distress 

The £4bn cost of shut schools: Parents struggle to cope with childcare

Working parents are forfeiting £250 million in earnings every week as the continuing closure of schools and nurseries force them to cut down on work to look after their children, Money Mail can reveal. Families are losing an average of £36 per week from their household income as they struggle to cope with increased childcare … Read more The £4bn cost of shut schools: Parents struggle to cope with childcare

HETHERINGTON: Can my military ex sidestep his child support?

TONY HETHERINGTON: Can my military ex sidestep his child support? By Tony Hetherington, Financial Mail on Sunday Published: 22:31 BST, 4 July 2020 | Updated: 22:49 BST, 4 July 2020 Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those … Read more HETHERINGTON: Can my military ex sidestep his child support?

ASK TONY: British Gas threatened to send bailiffs after meter muddle

I moved into a new-build home in December. The developer passed meter readings, meter numbers and my personal details to British Gas. I intended to switch from the expensive standard tariff. A bill arrived in April and, although it was in my name, it was addressed to a neighbour’s house and had a different meter … Read more ASK TONY: British Gas threatened to send bailiffs after meter muddle

TONY HETHERINGTON: Useless double glazing ‘guarantees’

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  P.B.G. writes: In April last year, I paid Sash Home Improvements £9,600 to replace all the double glazing … Read more TONY HETHERINGTON: Useless double glazing ‘guarantees’

ASK TONY: Argos said ‘game over’ after our twins’ PlayStation broke

In August last year, my ten-year-old twin sons combined their birthday money to buy a Sony PlayStation 4 from Argos, costing £225. In February, the console stopped working. We returned the PlayStation 4, which was under warranty, to Argos on March 16. Then lockdown happened and we heard nothing more. After six weeks we chased … Read more ASK TONY: Argos said ‘game over’ after our twins’ PlayStation broke

Will we pay 3% extra stamp duty as I own half a flat with my brother?

Will my partner and I be charged 3% extra stamp duty on a new home because I still own half the flat my brother lives in? By This Is Money Published: 07:51 BST, 22 June 2020 | Updated: 07:51 BST, 22 June 2020 I jointly own a flat with my brother but have been living … Read more Will we pay 3% extra stamp duty as I own half a flat with my brother?

HETHERINGTON: Credit where it’s due, as Barclays cancels your debt

TONY HETHERINGTON: Credit where it’s due… as Barclays cancels your debt By Tony Hetherington, Financial Mail on Sunday Published: 22:31 BST, 20 June 2020 | Updated: 22:31 BST, 20 June 2020 Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for … Read more HETHERINGTON: Credit where it’s due, as Barclays cancels your debt

ASK TONY: Fidelity’s bungling investment error cost me thousands

Last October, I tried to transfer my M&G Isa, worth about £73,000, to Fidelity’s investing platform. After some initial difficulties, the investment moved in December. However, Fidelity re-bought the funds rather than leaving my investment in cash, as I had requested. I wanted to buy three investment trusts. I phoned and was told there was … Read more ASK TONY: Fidelity’s bungling investment error cost me thousands

TONY HETHERINGTON: Sussex Doors Limited let us down

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  Ms E.C. writes: In 2011, we had doors fitted at a cost of £2,150 by Sussex Doors Limited, … Read more TONY HETHERINGTON: Sussex Doors Limited let us down