NS&I Green Bonds hint at what we can do with £200bn of lockdown savings

SIMON LAMBERT: Britain’s lockdown saving may be running out of steam but NS&I Green Bonds hint at what we can do with the £200bn we’ve saved By Simon Lambert for Thisismoney.co.uk Published: 06:00 BST, 1 July 2021 | Updated: 06:00 BST, 1 July 2021 Is Britain’s lockdown savings habit running out of steam? Figures released … Read more

NS&I Green Bonds hint at what we can do with £200bn of lockdown savings

SIMON LAMBERT: Britain’s lockdown saving may be running out of steam but NS&I Green Bonds hint at what we can do with the £200bn we’ve saved By Simon Lambert for Thisismoney.co.uk Published: 06:00 BST, 1 July 2021 | Updated: 06:00 BST, 1 July 2021 Is Britain’s lockdown savings habit running out of steam? Figures released … Read more

NS&I chief gets a £30K bonus despite customer service meltdown

NS&I chief gets a £30K bonus despite overseeing a customer service meltdown at the state-backed bank By Daily Mail City & Finance Reporter Published: 22:39 BST, 24 June 2021 | Updated: 22:53 BST, 24 June 2021 Bonus: NS&I chief executive Ian Ackerley The NS&I boss who oversaw a customer service meltdown at the state-backed savings bank … Read more

NS&I chief gets a £30K bonus despite customer service meltdown

NS&I chief gets a £30K bonus despite overseeing a customer service meltdown at the state-backed bank By Daily Mail City & Finance Reporter Published: 22:39 BST, 24 June 2021 | Updated: 22:53 BST, 24 June 2021 Bonus: NS&I chief executive Ian Ackerley The NS&I boss who oversaw a customer service meltdown at the state-backed savings bank … Read more

Service meltdown at NS&I costs £1m in compensation

National Savings & Investments forced to pay out almost £1m in compensation as result of customer service meltdown By Rachel Rickard Straus, Financial Mail On Sunday Published: 21:50 BST, 19 June 2021 | Updated: 21:50 BST, 19 June 2021 National Savings & Investments was forced to pay out almost £1million in compensation as a result … Read more

Service meltdown at NS&I costs £1m in compensation

National Savings & Investments forced to pay out almost £1m in compensation as result of customer service meltdown By Rachel Rickard Straus, Financial Mail On Sunday Published: 21:50 BST, 19 June 2021 | Updated: 21:50 BST, 19 June 2021 National Savings & Investments was forced to pay out almost £1million in compensation as a result … Read more

NS&I: Could a 2019 terms tweak cost you hundreds of pounds in tax?

Hundreds of thousands of savers face the prospect of handing some of their savings interest to the taxman after two-year-old terms and conditions changes by NS&I begin to bite, This is Money can reveal.  The Treasury-backed bank altered the way in which savings interest is treated for tax purposes in May 2019, with just under … Read more

NS&I reveals full scale of customer service woe during the pandemic

Two in five NS&I savers gave up when they tried to telephone customer services late last year as waiting times spiked during the pandemic Three members of the Treasury-backed bank’s top brass were grilled by MPs It follows a 2020 which saw complaints and call waiting times spike   Some 6,700 complaints are still outstanding but … Read more