Campaign: WASPI has protested about the ‘unfair’ way state pension age changes were implemented Women whose state pension age was raised to 66 have renewed calls for compensation after the Parliamentary Ombudsman accused the Government of ‘maladministration’ over delays to informing them about the changes. In a report published today, the Parliamentary Ombudsman highlighted government … Read more
Audrey and Brian Watson: Couple from Staffordshire sent a question to Steve Webb a year ago, sparking our investigation into a £3bn scandal – read their story here Elderly women battling the Government for full payouts of lost state pension have been dealt a bitter blow by the Parliamentary Ombudsman. A number have received phone … Read more
Investors who lost millions of pounds when mini-bond firm Basset & Gold failed last April are fighting for compensation for what they feel were mis-sold investments. Some 170 bondholders who invested money between February 2017 and 2018 have complained to the Financial Ombudsman after claiming they were fobbed off by the company supposed to check-up … Read more
Boss of scam police the Financial Ombudsman Service quits over 158,000 case logjam By Amelia Murray Money Mail Chief Reporter For The Daily Mail Published: 21:50 GMT, 10 March 2021 | Updated: 21:50 GMT, 10 March 2021 Backlog: Chief ombudsman Caroline Wayman announced her resignation yesterday The head of the Financial Ombudsman Service (FOS) has … Read more
Thousands of Britons are complaining to the Financial Ombudsman Service about being mis-sold unaffordable guarantor loans, new figures reveal, as Payment Protection Insurance was finally dethroned as the most complained about financial product. Complaints about PPI numbered 6,679, meaning it was not the most complained about product in a three-month period for the first time … Read more
Thousands of fraud victims still had to complain to the Financial Ombudsman Service last year to try and get their money back from banks, despite the introduction of a new anti-fraud code last May which said they ‘should’ be refunded. The Ombudsman said it received nearly 11,000 complaints from people who fell victim to banking … Read more
An 88-year-old motorist was left without her beloved Mini Cooper for a year after the Motoring Ombudsman failed to act on a dispute with a dealer. Brandy Thomas was left stranded after her car was taken to her local Cooper Cobham BMW, on January 29, 2019, following an amber dashboard warning light coming on. A … Read more