My BT ordeal! TONY HAZELL negotiated a deal but they hiked the price

When it comes to treating customers with complete disdain, I’d like to present the telecoms companies with this year’s Oscar. Earlier this month, I spent a couple of hours negotiating a new two-year deal with BT. Yet, just one week later, the firm sent an email telling me my bill will rise by more than … Read more

My BT ordeal! TONY HAZELL negotiated a deal but they hiked the price

When it comes to treating customers with complete disdain, I’d like to present the telecoms companies with this year’s Oscar. Earlier this month, I spent a couple of hours negotiating a new two-year deal with BT. Yet, just one week later, the firm sent an email telling me my bill will rise by more than … Read more