Royal Mail to offer timed parcel delivery for an extra charge

Never miss a parcel! (but it’ll cost you): Royal Mail launches service for people to book a specific time slot for letters and packages to compete with rivals Amazon, DPD and Hermes The Royal Mail is planning a new tiered service offering timed deliveries  The cheapest option will allow the Royal Mail to determine the … Read more

GRACE ON THE CASE: Hermes put a parcel in my bin without telling me

In February, I bought items from justmylook.co.uk for a total of £70. I waited a long time for the delivery so enquired with the retailer to see where it was. It replied with the tracking details from Hermes. Attached was a picture of my parcel in the bin which was then emptied. It didn’t leave … Read more

Parcel cover complaints soar as couriers wriggle out of paying claims

Parcel cover isn’t the full package: Complaints soar as couriers wriggle out of paying claims By Fiona Parker For The Daily Mail Published: 22:01 BST, 6 April 2021 | Updated: 22:51 BST, 6 April 2021 Complaints about parcel delivery cover are rocketing as couriers wriggle out of paying customer claims. Most major delivery firms offer … Read more

Royal Mail posts £900m sales amid pandemic parcel boom 

Royal Mail shares surge after it posts £900m sales amid pandemic parcel boom By Daily Mail City & Finance Reporter Published: 21:50 GMT, 10 March 2021 | Updated: 21:50 GMT, 10 March 2021 Royal Mail shares surged after the postal service said it expects annual revenues to have jumped by £900million. In a surprise trading … Read more

My neighbour signed for my parcel but it was stolen. What can I do?  

I bought roughly £200 worth of clothes from online fashion brand, Fashion Nova. Currently I am still going into my workplace and couldn’t be there to collect my order.  Yodel, who were the courier company, asked my neighbours to sign for it, which they did. A Fashion Nova customers order was stolen after her neighbours … Read more

My neighbour signed for my parcel but it was stolen. What can I do?  

I bought roughly £200 worth of clothes from online fashion brand, Fashion Nova. Currently I am still going into my workplace and couldn’t be there to collect my order.  Yodel, who were the courier company, asked my neighbours to sign for it, which they did. A Fashion Nova customers order was stolen after her neighbours … Read more

Food parcel scandal: How much food can you buy with a budget of £15.20?

The dispiriting photo shared by a parent in receipt of a Government school meal food parcel – where the items appeared to add up to around £5 – has left many suggesting that they could provide a healthy, more satisfying box of food for the same price.  Fierce criticism of the scheme, which this morning saw … Read more

Marcus Rashford blasts ‘unacceptable’ food parcel supposed to feed a family for three days

Food parcels that are supposed to feed schoolchildren instead of a £30 voucher have sparked disgust after replacements were found to cost just £5.22. Labour leader Sir Keir Starmer and Manchester United footballer Marcus Rashford – who has been behind a drive to get free meals to children who need them –  led responses to … Read more

Marcus Rashford blasts ‘unacceptable’ food parcel supposed to feed a family for three days

Keir Starmer and Marcus Rashford slam ‘disgraceful’ free school meals parcel given to mother to ‘last 10 days’ that she estimates cost £5.22 as children’s minister vows to look into claims Children’s minister Vicky Ford vowed to look into a report by a mother on Twitter The woman, who goes by @RoadsideMum on Twitter, shared … Read more

Moment Hermes delivery driver is caught ‘stealing’ Royal Mail parcel left on customer’s doorstep

CCTV footage reveals the moment a Hermes delivery driver drops off a package and then runs off with a Royal Mail parcel that was left on a customer’s doorstep- Hermes confirmed that the driver will no longer be working for them while police have launched an investigation.  Sharon Wilson, 72, from Bilborough, Nottinghamshire, couldn’t believe her eyes … Read more