ASK TONY: Why was hard-up son charged £51 to delay car loan payments

My son has been laid off due to the coronavirus, so he contacted Suzuki Finance to arrange a one-month payment holiday. It agreed to this, but said it will charge him £51 for this month and for any subsequent months for which he may require a payment holiday; these fees will be added at the … Read more

Prudential sparks anger by delaying pension payments

Pensioners are being forced to look for work and cancel holidays amid a payments backlog at one of Britain’s biggest insurers. One reader told Money Mail he had been waiting for the Prudential to release his pension pot for almost a month, while another had to wait three months for compensation. Savers have also complained … Read more

Banks blocking payments for shoppers buying food online for first time

Thousands of first-time online shopping customers risk having vital deliveries cancelled, a Money Mail investigation can reveal. Many elderly and vulnerable households have been forced to turn to the internet for their essentials, having perhaps never shopped online before.  But major flaws with security checks have led to some banks mistakenly flagging the transactions as … Read more

Apple lets its credit card holders defer April payments amid the coronavirus

Apple lets its credit card holders defer April payments without penalty because of financial hardships caused by coronavirus Apple said customers can forego payments on interest for the month of April It cited financial hardships created by the coronavirus pandemic To activate the offer, customers will have to contact customers support  Apple rolled out the … Read more

Apple lets its credit card holders defer April payments amid the coronavirus

Apple lets its credit card holders defer April payments without penalty because of financial hardships caused by coronavirus Apple said customers can forego payments on interest for the month of April It cited financial hardships created by the coronavirus pandemic To activate the offer, customers will have to contact customers support  Apple rolled out the … Read more

Travel firms ‘strangled’ by Barclays threats: Payments withheld over collapse fears

Travel firms ‘strangled’ by Barclays threats: Payments withheld over collapse fears By James Salmon for the Daily Mail Published: 21:52 BST, 29 March 2020 | Updated: 22:17 BST, 29 March 2020 The travel industry has accused Barclays of ‘strangling’ firms by demanding they hand over millions of pounds in case they collapse.  While the High … Read more

TONY HETHERINGTON: A huge payments scam – and Nationwide and Visa should be ashamed

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  Ms K.P. writes: I fell for a sales pitch from Easytrade.biz, and now am unable to withdraw any … Read more

Mortgage holidays: Call your bank before cancelling payments

Homeowners are unknowingly putting themselves into arrears by cancelling their mortgage payments without speaking to lenders first.  Chancellor Rishi Sunak’s announced last week that homeowners in financial difficulty as a result of the coronavirus pandemic will be offered a three-month mortgage break, or ‘payment holiday’. But lenders have warned that some borrowers are cancelling their … Read more

Mortgage meltdown: Bank chaos as families rush to freeze payments

Mortgage meltdown: Bank chaos as families rush to freeze payments and homeowners tell of 10-hour wait on helplines  Chancellor Rishi Sunak offered homeowners a three-month mortgage break Lenders now asking borrowers to submit applications online to free up phones Borrowers who do take a break will still be charged interest on their mortgage  By Samantha … Read more

Mortgage meltdown: Bank chaos as families rush to freeze payments

Mortgage meltdown: Bank chaos as families rush to freeze payments and homeowners tell of 10-hour wait on helplines  Chancellor Rishi Sunak offered homeowners a three-month mortgage break Lenders now asking borrowers to submit applications online to free up phones Borrowers who do take a break will still be charged interest on their mortgage  By Samantha … Read more