Which? quizzes package holiday providers – and some suggest they’ll break law on refunds

Revealed: When Which? quizzed package holiday providers on future bookings – some suggested they will break the law on refunds again Which? did a mystery shop of package holiday providers, asking about refunds Out of the six firms, only two – Trailfinders and Tui – gave accurate answers  The other companies gave ‘misleading or contradictory … Read more

Energy providers owe 13m homes £1.8bn in credit balances

Energy suppliers owe roughly 13million households a total of £1.8billion in credit balances, new research has revealed. More than one million bill-payers are due more than £300, according to data from Uswitch, at a time when some may be facing financial hardship. It found that coming out of winter, 45 per cent of all households … Read more

Covid UK: NHS Providers union chief warns lockdown easing could delay ending restrictions for good

Coronavirus cases rebounding as lockdown rules are loosened could lead to surges that delay the roadmap to ending restrictions for good, experts warned today. Self-confessed ‘prophet of doom’ Chris Hopson, boss of NHS Providers — a union for hospitals in England, said ‘we are likely to have a third and potentially fourth wave’ of Covid. He … Read more

Households braced for bill hikes as providers announce price rises

Households braced for higher bills as TV, broadband and energy providers announce a raft of price hikes By Amelia Murray For The Daily Mail Published: 22:00 GMT, 23 February 2021 | Updated: 22:35 GMT, 23 February 2021 Households are preparing themselves for a big rise in bills this year as a string of providers announce … Read more

What are the best smaller broadband providers I can switch to?

Lack of competition in the broadband market means the majority of households use just four providers to connect their home, new research has revealed. Some 21million households are with the ‘Big Four’ providers which include Sky, Virgin, BT and TalkTalk, according to data from Compare the Market. It found that four in five households have not … Read more

Households could save £500 on their bills by switching providers

Household bills have fallen to their lowest level for three years for homes who switch providers, new research has revealed. Those actively searching for better deals could save hundreds on their bills with average annual costs falling by £174, according to Compare the Market. It found that household bills for three key areas, car and … Read more

Online tech giants should pay news providers for using their content, peers say

Online tech giants should pay news providers for using their content under a ‘mandatory’ code, peers have demanded in a landmark new report. It paints a worrying picture of a ‘fundamental imbalance of power’ between news publishers and platforms. This comes as Government announced plans for a new competition regime designed to rein in the … Read more

Online tech giants should pay news providers for using their content, peers say

Online tech giants should pay news providers for using their content under a ‘mandatory’ code, peers have demanded in a landmark new report. It paints a worrying picture of a ‘fundamental imbalance of power’ between news publishers and platforms. This comes as Government announced plans for a new competition regime designed to rein in the … Read more

Which? survey shows smaller providers outperform big brands when it comes to holiday cottages

Smaller companies outshine big name brands for self-catered UK holidays in Which?’s first-ever survey of UK holiday cottage providers. As demand for self-catering accommodation in the UK continues to boom as a result of the coronavirus outbreak, the consumer champion says its research found a number of major brands with tens of thousands of properties … Read more

Self-catering providers hit by cancellations after rule of six announced

Hotels and restaurants fear new lockdown rules could ‘crush Christmas trade by billions,’ as Conservative critics of the rule of six say restrictions could be ‘worse than the disease itself. From Monday, new lockdown rules in England will mean no more than six people will be able to gather indoors or outdoors.  The hospitality industry … Read more