Vehicle tow Legal blunder could unleash tidal wave of refund claims

Legal blunder could unleash tidal wave of refund claims from motorists whose vehicles were towed away over parking violation between 1991 and now Powers to charge drivers to impound vehicles were accidentally removed in 1991 But the error only just been noticed – causing government to publish a new Bill Consumer law expert says the … Read more

Vehicle tow Legal blunder could unleash tidal wave of refund claims

Legal blunder could unleash tidal wave of refund claims from motorists whose vehicles were towed away over parking violation between 1991 and now Powers to charge drivers to impound vehicles were accidentally removed in 1991 But the error only just been noticed – causing government to publish a new Bill Consumer law expert says the … Read more

Argos will refund more than £500,000 to 114,000 customers

Argos will refund more than £500,000 to 114,000 customers in e-card vouchers after breaking rules over extended warranty Argos will refund £570,010 in total to 114,002 customers in £5 e-card vouchers Retailer broke rules on extended warranty deals for more than a year, CMA found Sainsbury’s owned chain failed to remind shoppers of options to … Read more

Argos will refund more than £500,000 to 114,000 customers

Argos will refund more than £500,000 to 114,000 customers in e-card vouchers after breaking rules over extended warranty Argos will refund £570,010 in total to 114,002 customers in £5 e-card vouchers Retailer broke rules on extended warranty deals for more than a year, CMA found Sainsbury’s owned chain failed to remind shoppers of options to … Read more

GRACE ON THE CASE: My stolen car was already a stolen vehicle! How can I get a refund?

On 29 September 2020 I purchased a Ford Fiesta from The Motor Company in Tamworth via Auto Trader for £8,623 – £8,490 for the car and £133 warranty. I did all of the usual identification checks and the car looked legitimate. But on 21 December 2020, the car was stolen. I reported it to West … Read more

How do I get a refund for a festival that was cancelled last year?

Early last year I purchased tickets for myself and a friend to attend talks at Oxford Literary Festival, which was meant to take place in April 2020. Due to the coronavirus, the festival was cancelled and the voluntary organising committee has asked that we offer the payment as a donation due to their own financial … Read more

Go to Gate customers fuming at year long refund delay

Many Go to Gate customers have criticised the travel booking firm for leaving them without refunds for nearly a year and not giving credit vouchers to the value of cancelled flights. With thousands of flights scrapped due to the coronavirus pandemic, travellers are relying on airlines and booking sites to return  money promptly. However, many … Read more

Banks could be forced to publish how often they refund fraud victims

Banks could be forced to publish figures showing how often they pay back blameless fraud victims as new data reveals those who lose money to bank transfer scams continue to face a lottery. Publishing information about victims’ losses and how often they were reimbursed by their bank ‘would give banks a strong incentive to do … Read more

I bought a counterfeit Dyson hairdryer on eBay: Where is my refund?

I purchased a Dyson hairdryer on eBay in June 2019 for £215. However, the hairdryer malfunctioned in December 2020 and was returned to Dyson for repair. It inspected the hairdryer, advised it was counterfeit and destroyed it. The eBay seller is ignoring my messages requesting a refund, eBay is refusing to offer any refund as … Read more