Competition watchdog warns lastminute.com it faces legal action unless it repays more than £1million in refunds to customers whose package holidays were cancelled last year Lastminute.com agreed to pay £7million to over 9,000 customers by January 31 Nearly two weeks after the deadline, it still owes more than £1m to 2,000 people Competition and Markets … Read more
Brexit visa rules for Tenerife, insurance refund complaints and tips for trips to South-East Asia: The Holiday Guru helps out travellers with expert advice By Daily Mail Reporter Published: 15:08 GMT, 11 February 2021 | Updated: 15:16 GMT, 11 February 2021 The Holiday Guru is always on hand to answer your questions. This week he … Read more
The great licence fee farce: Pensioners are pressured to pay twice amid delays and system chaos… then can’t get refunds Pensioners pressured into paying the £157.50 fee twice due to processing delays They have also been left out of pocket for months as refund requests are ignored Around 4.2million pensioners were claiming free licence when … Read more
Ryanair and Virgin Atlantic were the worst airlines for flouting the law by delaying refunds for cancelled holidays last year, a damning survey found. Customers with package holidays are legally entitled to their money back within 14 days of cancellation, while airlines should refund passengers within seven days. But major operators often failed to meet … Read more
Ryanair and Virgin Atlantic were the worst airlines for flouting the law by delaying refunds for cancelled holidays last year, a damning survey found. Customers with package holidays are legally entitled to their money back within 14 days of cancellation, while airlines should refund passengers within seven days. But major operators often failed to meet … Read more
The Holiday Guru is always on hand to answer your questions. This week he explains how far from home we can go on day trips, lockdown flight refund rules and more. Q. I like cycling but enjoy different scenery. How far can I go on a day trip from home? Ken Warnock, via email. One … Read more
The Holiday Guru is always on hand to answer your questions. This week he explains how far from home we can go on day trips, lockdown flight refund rules and more. Q. I like cycling but enjoy different scenery. How far can I go on a day trip from home? Ken Warnock, via email. One … Read more
The travel firms that are least likely to have paid out full refunds for trips cancelled due to coronavirus have been revealed. A major survey asked travellers who had bookings cancelled by firms whether they had received a full refund. And in the results, which cover 64 companies, Lastminute.com, Teletext Holidays, Love Holidays and Ryanair … Read more
Refunds for cancelled Christmas journeys: Who IS eligible? The Department for Transport says passengers who have been forced to cancel their domestic Christmas travel plans can get bookings refunded. The compensation scheme applies to train and coach bookings only. Who is eligible? Anyone in Tier 4 who has cancelled train and coach bookings made in England … Read more
Refunds for cancelled Christmas journeys: Who IS eligible? The Department for Transport says passengers who have been forced to cancel their domestic Christmas travel plans can get bookings refunded. The compensation scheme applies to train and coach bookings only. Who is eligible? Anyone in Tier 4 who has cancelled train and coach bookings made in England … Read more