Wrong to deny refunds for cancelled school trips, watchdog rules 

Travel firms are wrong to deny parents refunds for cancelled school trips, watchdog rules By Amelia Murray For The Daily Mail Published: 22:01 BST, 1 September 2020 | Updated: 22:38 BST, 1 September 2020 A junior rugby team from Jarrow, Tyne and Wear, is battling for a £30,000 refund after its trip to Florida was … Read more

Covid-19 quarantine rules to Tui refunds – the Holiday Guru solves traveller queries

‘Do I have to return to the UK immediately if the air bridge agreement with Greece ends?’: The Holiday Guru solves traveller queries, from quarantine rules to Tui refunds By Daily Mail Reporter Published: 13:15 BST, 25 August 2020 | Updated: 13:16 BST, 25 August 2020 The Holiday Guru is always on hand to answer … Read more

STA Travel goes bust with 500 staff set to lose their jobs as customers are left chasing refunds

STA Travel has gone bust with 500 staff set to lose their jobs after half a century of trading in the latest Covid-19 blow to the travel industry.   The student travel firm announced on their website on Friday that it had ceased trading and will closes all 50 shops, leaving its customers chasing refunds. The … Read more

STA Travel goes bust with 500 staff set to lose their jobs as customers are left chasing refunds

The tourism industry has taken a major hit during the coronavirus crisis with STA Travel UK announcing that it had collapsed today.  The student travel firm announced on their website on Friday that it had ceased trading and will closes all 50 shops, leaving travellers chasing refunds. The travel agency, which specialises in package tours … Read more

Ryanair, TUI and Virgin Atlantic are STILL denying holidaymakers refunds says Which?

Ryanair, TUI and Virgin Atlantic are STILL denying holidaymakers refunds in breach of promises made to the aviation watchdog, says Which? Which? has slammed airlines for continuing to deny holidaymakers refunds After a CAA review, Ryanair said it would clear all refund requests by July 31  However, passengers have complained that they are still waiting … Read more

Airlines accused of getting a ‘slap on the wrist’ after denying holidaymakers refunds 

Airlines have been accused of getting away ‘with a slap on the wrist’ after brazenly breaking the law for months and denying holidaymakers millions of pounds in refunds. The aviation watchdog has named and shamed easyJet, Virgin Atlantic and Ryanair as being among the worst airlines for cash refund delays. In some cases, passengers have … Read more

Parents denied refunds on childcare vouchers

Parents who pay into childcare voucher schemes being denied refunds by their employers, despite not being able to use vouchers during lockdown By Amelia Murray For The Daily Mail Published: 00:22 BST, 29 July 2020 | Updated: 00:22 BST, 29 July 2020 Parents who pay into childcare voucher schemes are being denied refunds by their … Read more

From passport applications to holiday refunds, the Holiday Guru solves traveller queries

From passport applications to holiday refunds, we can help: The Holiday Guru answers traveller queries By Daily Mail Reporter Published: 10:50 BST, 18 July 2020 | Updated: 10:50 BST, 18 July 2020 The Holiday Guru is always on call to answer your questions. This week issues tackled include holiday refunds, passport applications and booking hotels in … Read more

Dental plan customers face lottery on payment breaks and refunds

Two million dental plan customers face lottery on securing payment breaks and refunds By Fiona Parker For The Daily Mail Published: 22:00 BST, 7 July 2020 | Updated: 22:00 BST, 7 July 2020 More than two million dental patients face a lottery on securing payment breaks. Denplan allows customers to choose a dentist and spread … Read more

Holidaymakers must wait for refunds as flights cancelled

Britons can travel to 73 destinations – including France, Italy, Spain, Germany, New Zealand, Malta and Barbados – with no mandatory quarantine upon returning to England from July 10. The government’s official website does not immediately specify whether the countries on the list will reciprocate the quarantine-free arrangements. It instead urges travellers to check the individual rules … Read more