First Direct, John Lewis, Marks & Spencer and online giant Amazon were the four top ranked brands for customer service last year, new findings reveal. But overall customer satisfaction plummeted to the lowest level since July 2015 as businesses battled to respond to the fallout from the pandemic. Delayed deliveries, sluggish or non-existent returns and … Read more
Small energy supplier Outfox the Market has claimed the top spot in Which?’s annual customer satisfaction survey, rising from a lowly 19th position last year. The provider, which frequently offers some of the cheapest deals on the market but but has not always been renowned for its customer service, received an impressive customer score of … Read more
Living near more bird species can increase life satisfaction as much as having a pay rise Past research has suggested that expose to nature is good for mental health German researchers analysed data on the life satisfaction of 26,000 adults They compared this with the biodiversity in the areas in which the people lived They said … Read more
The loyalty of older and wealthier BBC viewers is draining away as the corporation desperately tries to attract younger audiences, a report from the media regulator has revealed. Ofcom also said yesterday that the corporation was out of touch with large swathes of licence fee payers around the UK, as its audience continues to fall. … Read more
What makes a relationship successful? AI reveals sexual satisfaction and commitment are predictors of a relationship’s success after analyzing over 11,000 couples AI has revealed predictors of a happy relationship in a first-of-its-kind study The team fed the system data from over 11,000 couples to find the results It showed that knowing your partner is … Read more
RAY MASSEY: Lexus in poll position for customer satisfaction with an £85k V8 convertible due late this year Lexus took top honours in the latest Auto Express Driver Power poll The LC convertible has a fabric roof that opens in a speedy 15 seconds By Ray Massey for the Daily Mail Published: 21:51 BST, 8 May … Read more
Muslim people feel the most satisfied with their lives because they feel more ‘oneness,’ or connection than people of other faiths, a new study suggests. Measuring life satisfaction is about as close to quantifying ‘happiness’ as we’ve been able to get thus far, and a German psychologist’s new study suggests that a feeling of ‘oneness’ … Read more
As the coronavirus outbreak continues to spread, people who have been exposed to the virus or to sick patients have been asked to go into self-isolation. But what exactly does that mean? A former chief medical officer for the Centers for Disease Control and Prevention explains to DailyMail.com what self-isolation is and what you should … Read more