Coronavirus contact tracing app will start Isle of Wight trials this week

Trials of the contact-tracing app the NHS will use to help Britain come out of coronavirus lockdown will begin on the Isle of Wight this week.

The app, which will monitor whether someone has been close to a person diagnosed with COVID-19, is a part of the Government’s ‘test, track and trace’ approach.

Transport Secretary Grant Shapps has announced a trial will start on the island of 140,000 people later this week before the app is used on mainland Britain.

It will use bluetooth to map where someone has been and who they have had close contact with – defined as being within six-and-a-half feet (2m) for 15 minutes or more.

If someone they had recently been close to is diagnosed with the coronavirus, this will be registered in an NHS database and the app user will receive a notification warning them and, if necessary, advising them to self-isolate.

There are concerns that not enough people will download the app for it to work. Experts say around half the population should use it if it’s to be effective – some 35million people. 

And the app, made by NHSX, the digital department of the health service, has raised concerns because people’s information will be stored in a Government database.

Technology developed by Google and Apple, however, has managed to achieve the same set-up containing data within someone’s own phone, giving them greater privacy and control over information about where they’ve been and with whom. 

Officials are expected to announce more details about the app later this afternoon. 

The NHSX app, which will be ‘completely confidential’, will need to be downloaded by more than half of the UK population in a ‘huge national effort’ to work, he added. 

The Government will launch a widespread contact tracing scheme to track down people who have been in touch with infected patients

The Government will launch a widespread contact tracing scheme to track down people who have been in touch with infected patients

Mr Shapps described smartphone apps for tracing the spread of coronavirus as the ‘best possible way to help the NHS’.

Mr Shapps told Sky’s Sophy Ridge on Sunday: ‘The idea is that we will encourage as many people to take this up as possible.

‘This is going to be a huge national effort and we need, for this to work, 50 per cent to 60 per cent of people to be using this app.

‘Not everybody has a smartphone and I appreciate that for various reasons not everybody will download it but it will be the best possible way to help the NHS.’ 

Public sector workers are expected to be the first to be offered the app today, while it will be made available to the wider public as the week goes on, Politico reports.

HOW WILL THE NHS APP WORK? 

NHSX’s contact tracing app, which hasn’t yet been named, will be a voluntary download that members of the public will be encouraged to use.

The Government hopes at least half of the population of Britain will agree to use it. The more people use it the more effective it will be. 

It will require people to put in basic information about themselves, such as their location, and to keep their bluetooth switched on when they leave the house.

Whenever someone comes into close contact with someone else using the app – generally defined as within 6’6″ (2m) – the NHS’s system will log the meeting and save it on a server.

Each person’s profile will then build up a list of all the contacts they have had while using the app. These will be anonymised and stored as codes rather than identifiable pieces of information.

If someone is diagnosed with the coronavirus, or develops suspicious symptoms, they will be told to log this in the app.

The app system will then send an anonymous warning to everyone that person had come into contact with during the time they may have been infectious. The alert will advise people to self-isolate and tell them they are at risk of infection.

If one of the contacts of the original patient then becomes ill, the same process will begin with them. 

He added: ‘This is a fantastic way to be able to ensure that we are able to really keep a lid on this going forward and that we don’t get that second wave.’

The app will be trialled on the island because it is a small, self-contained community which is easier to control.

It will be easier for officials to get a clear idea of what proportion of the population has downloaded the app, and also to stop people moving in and out of the group  without being noticed.

This will, it is hoped, make spotting and isolating cases or clusters a faster and cleaner process.

But privacy concerns have been raised about the way the app works. 

Dr Michael Veale, a lecturer in digital rights at University College London, said on BBC Radio 4 this morning: ‘One thing people need to do is have deep trust that this data will not be misused or that the system will not turn slowly into something that starts to identify people more individually.’

The NHSX app focuses on a centralised scheme in which any interactions between people are recorded by the phone and then sent back to a server run by the NHS.

Here, all data on all movements will be kept. This level of data collection on a person’s movements is fraught with hazards, experts claim.

The NHS, unsurprisingly, is facing questions as to why it needs to develop the app in this manner when other countries are plumping for the more privacy-centric approach.

Google and Apple have managed to develop an app which serves the same function but in a way that contains all the necessary data inside someone’s phone.

Both companies place a high value on the privacy of their users and their system, which is designed to work optimally on both iOS and Android, is decentralised. 

No movement or tracking information will be stored on a central server, meaning it would be invisible to Google, Apple or the NHS.

HOW IS THE NHS APP DIFFERENT TO ONE MADE BY APPLE AND GOOGLE? 

The app technologies developed by Google/Apple and the NHS are based on the same principle – they keep a log of who someone has come into close contact with – but the way they store data is the main difference.

NHS app: Lists on NHS servers 

The NHSX app will create an alert every time two app users come within bluetooth range of one another and log this in its database, which will be stored on NHS computer servers in a building somewhere.

Each person will essentially have a list of everyone they have been in ‘contact’ with. This should be anonymised so the lists will actually just be numbers or codes, not lists of names and addresses. 

If someone is diagnosed with the coronavirus or reports that they have symptoms, all the app users they got close to during the time that they were considered infectious – this will vary from person to person – will receive an alert telling them they have been put at risk of COVID-19 – but it won’t name the person who was diagnosed. 

NHSX insists it will delete people’s data when they get rid of the app. 

Apple/Google: Contained on phones

In Apple and Google’s approach, meanwhile, the server and list element of this process is removed and the entire log is contained in someone’s phone.

That app works by exchanging a digital ‘token’ with every phone someone comes within Bluetooth range of over a fixed period.

If one person develops symptoms of the coronavirus or tests positive, they will be able to enter this information into the app.

The phone will then send out a notification to all the devices they have exchanged tokens with during the infection window, to make people aware they may have been exposed to COVID-19.

The server database will not be necessary because each phone will keep an individual log of the bluetooth profiles someone has come close to. These will then be linked anonymously to people’s NHS apps and alerts can be pushed through that even after the person is out of bluetooth range.

It is understood that if someone later deletes the Google/Apple app and closes their account their data would be erased. 

Will NHS benefit from central data?

If the NHS collects the data it may be able to use it as part of wider contact tracing efforts.

In future, if someone is diagnosed with COVID-19, members of an army of 18,000 ‘contact tracers’ will be tasked with working out who else that patient has come into contact with and put at risk.

Data from the app may be able to steer those tracers towards the number of contacts that person has had and when they had them.

It is unlikely that the app data will provide the contact tracers with an identifiable list of people. 

That app works by exchanging a digital ‘token’ with every phone someone comes within Bluetooth range of over a fixed period.

If one person develops symptoms of the coronavirus or tests positive, they will be able to enter this information into the app.

The phone will then send out a notification to all the devices they have exchanged tokens with during the infection window, to make people aware they may have been exposed to COVID-19.

The process is confined to the individual’s handset and the scope of the information sent to the NHS is strictly limited.

Experts fear that the system could be used to label people as infected or at-risk in a way that other people would be able to see, meaning they could face discrimination.

Dr Veale said: ‘We’ve seen in China the traffic light system of red, yellow, green – “are you suitable to come into this building or come into work” – and a centralised system is really just a few steps away from creating those kind of persistent identifiers that allow you to make that kind of approach.

‘Whereas a decentralised system really does proximity tracing and does not do more than that. People can trust that technically.’ 

With the NHS’s approach, people will have to trust the health service and therefore the Government, will their personal information.

‘In the Apple and Google approach… you don’t need to trust Apple and Google with your data because it never leaves your device,’ Dr Veale added.

‘It removes the need to have an identifiable central database of any sort whatsoever. This is being used in Switzerland, Austria, Germany, Estonia and also in Ireland.’ 

The app will form a crucial part of the Government’s three-point ‘test, track and trace’ plan for helping the country to recover from its current crisis.

This will work by officials closely watching where and when new cases and outbreaks of the virus appear and isolating people to stamp them out.

First, anyone who is suspected of having the virus will be tested – there are still currently limits on who can get a test, but these are expected to be lifted by the time the country moves out of lockdown.

If someone tests positive, they will be told to self-isolate as long as they are otherwise healthy and don’t need hospital treatment.

Their households will have to isolate with them and then Government ‘contact tracers’ will work to establish a social network around the patient.

This will involve working out everyone who has come into close enough contact with the patient that they are at risk of having been infected with COVID-19.

All the people in that social network will then also be told to self-isolate until they can be sure they’re virus free, or until they are diagnosed with a test. If they test positive, the same contact tracing procedure will begin for them.

The app will be a vital part of this contact tracing effort, because it will be able to alert people who the patient may have put at risk without them knowing – at a shop, for example. 

Information collected by the app will also give the Government insight into where the virus is spreading.

WHAT ARE OTHER COUNTRIES DOING?

Australia

Australia released COVIDSafe last Sunday evening and more than four million people have started using the app.

Use of the app is voluntary, but the government said 40% of Australians, or 10 million people, need to use it for the program to be a success. 

New Zealand 

New Zealand is planning an app to help with contact tracing, but Prime Minister Jacinda Ardern said it would have to be part of a number of measures. 

Singapore

Developers of the TraceTogether app estimate around one in five people in the city state have downloaded the app, the first Bluetooth contact tracing app in the world.

Half of the 1.1 million downloads of the app came in the first 24 hours.

India

The Aarogya Setu app uses both GPS location and Bluetooth to track users and has been downloaded 50 million times. It is voluntary for Indian citizens, but the government made it mandatory for all of its employees to download the app and use it last week.

Smartphones are used by a minority of people in India, presenting the government with a significant problem in its fight against Covid-19.

China

China’s app gives users a colour based on a traffic light system – green for clear, red for a coronavirus contact – and people reportedly have to have it to be allowed to move about as widespread restrictions are lifted.

South Korea

South Korea sits apart from others on the list as it has not used an app-based solution to trace potential contacts. Instead, authorities have tracked people using a number of sources including mobile device tracking and financial transaction information to alert potential contacts.

Elsewhere

The Czech Republic has released an app similar to the one from Singapore, while North Macedonia’s StopKorona! app uses Bluetooth. Smittestopp in Norway uses both GPS and Bluetooth, while apps are also in development in Italy, Austria and Germany.

Source: Press Association