The AA’s head of hotel inspections reveals why a smile is more important than a ‘massive suite’ 

The AA grades B&Bs, campsites, self-catering properties, hotels and restaurants Do you work in UK hospitality and want to know how to nail customer service? You could do worse than phone First Direct, apparently – because the AA’s Head of Inspections and Assessments, Paul Hackett, holds it up as an example of a business that … Read more

The AA’s head of hotel inspections reveals why a smile is more important than a ‘massive suite’ 

The AA grades B&Bs, campsites, self-catering properties, hotels and restaurants Do you work in UK hospitality and want to know how to nail customer service? You could do worse than phone First Direct, apparently – because the AA’s Head of Inspections and Assessments, Paul Hackett, holds it up as an example of a business that … Read more

High-tech new toothbrushes designed to make you smile 

Looking to add ‘better-looking teeth’ to your New Year resolutions? The latest electric toothbrushes claim to be capable of treatments once available only in the dentist’s chair, from tooth whitening to scaling and polishing.  But are they worth splashing out on? ANGELA EPSTEIN tried a selection for a week, while dentist Krystyna Wilczynski assessed them. … Read more

High-tech new toothbrushes designed to make you smile 

Looking to add ‘better-looking teeth’ to your New Year resolutions? The latest electric toothbrushes claim to be capable of treatments once available only in the dentist’s chair, from tooth whitening to scaling and polishing.  But are they worth splashing out on? ANGELA EPSTEIN tried a selection for a week, while dentist Krystyna Wilczynski assessed them. … Read more

Strictly’s Jamie Laing can’t keep the smile off his face after reuniting with girlfriend

He battled it out in Saturday’s Strictly Come Dancing grand final, which saw him sadly pipped to the post by Bill Bailey. But Jamie Laing was all smiles as he strolled with girlfriend Sophie Habboo near their West London home on Sunday after they were finally reunited. The Made In Chelsea star, 32, looked very … Read more

Come friendly climes and smile on Slough… it’s most definitely fit for humans now!

Come friendly climes and smile on Slough… it’s most definitely fit for humans now! Town mocked by Betjeman and The Office is judged best place to live during winter Slough topped list of the most desirable place in Britain to live in winter months Researchers studied Met Office data for the 50 biggest UK towns … Read more

Come friendly climes and smile on Slough… it’s most definitely fit for humans now!

Come friendly climes and smile on Slough… it’s most definitely fit for humans now! Town mocked by Betjeman and The Office is judged best place to live during winter Slough topped list of the most desirable place in Britain to live in winter months Researchers studied Met Office data for the 50 biggest UK towns … Read more

Kate Middleton brings a smile to children’s faces on royal train tour 

The Duke and Duchess of Cambridge brought a smile to children’s faces as they started their three-day royal train tour across the UK today. Kate Middleton and Prince William, both 38, arrived in Edinburgh this morning to the sound of bagpipes serenading them with Christmas songs, before meeting workers at a Scottish Ambulance Service hub. The pair … Read more

Kate Middleton brings a smile to children’s faces on royal train tour 

The Duke and Duchess of Cambridge brought a smile to children’s faces as they started their three-day royal train tour across the UK today. Kate Middleton and Prince William, both 38, arrived in Edinburgh this morning to the sound of bagpipes serenading them with Christmas songs, before meeting workers at a Scottish Ambulance Service hub. The pair … Read more

Patients feel less pain when they SMILE during an injection, research suggests

Is this the answer to needle phobia? Patients feel less pain when they SMILE during an injection, research suggests Participants were injected while either smiling, grimacing or straight-faced  Smilers reported 40 per cent less pain than those with a blank facial expression Smiling may trick people’s brains into believing they are happy   By Victoria Allen … Read more