Sky is DOWN with hundreds of broadband customers working from home

Sky is DOWN with hundreds of broadband customers working from home across the UK claiming they are unable to access the internet

  • The first reports of issues with the Sky Broadband service came in from Cornwall
  • Sky tweeted that it was investigating the issue reported by users in Cornwall
  • More than 2,000 reports have been sent to down detector since 06:00 BST 

Sky customer across the UK have reported being unable to access the internet as millions of people are working from home due to the coronavirus lockdown. 

Reports of problems with the broadband service started to come in just after 06:00 BST with the most reported locations in Weston-super-mare, St Austell and London.

According to the website down detector there have been nearly 2,000 reports of problems with Sky internet connections.

The first reported issues came from Cornwall with the Sky Help team tweeting they were ‘investigating the issue’ but it seems to have expanded since then.

‘We’re aware that some customers in the area are reporting an amber internet light on their router. Our support teams are currently investigating this issue,’ Sky said. 

Reports of problems with Sky broadband have been coming in from all over the UK with the first issues being reported in Cornwall

Reports of problems with Sky broadband have been coming in from all over the UK with the first issues being reported in Cornwall

More to follow.