T-Mobile outage hits more than 110,000 users across the US leaving them unable to make calls, text or connect to the internet
- More than 110,000 T-Mobile users experienced outages on Monday
- Down Detector showed the issues were plaguing customers in the US
- Users reported text, calling and internet were not working properly
T-Mobile has gone down for thousands of customers across the US Monday.
Many users reported issues with texting, internet connections and receiving and making calls, which seem to have started around 12pm ET and is still plaguing tens of thousands of devices.
‘Our engineers are working to resolve a voice and data issue that has been affecting customers around the country,’ Neville Ray, president of technology for T-Mobile, said in a tweet.
‘We’re sorry for the inconvenience and hope to have this fixed shortly.’
The peak of the outage seems to have hit at 12pm ET with more than 110,000 users sharing the problems on Down Detector. The website notes that the outages are mostly in in New York, Florida, Texas, Georgia, California, and the Washington, DC, area
The peak of the outage seems to have hit at 12pm ET with more than 110,000 users sharing the problems on Down Detector and there were still over 93,000 reports three hours later.
The website notes that the outages are mostly in in New York, Florida, Texas, Georgia, California, and the Washington, DC, area.
However, the reports have fallen dramatically to just a little over 26,000 as of 6pm ET
Many users flocked to Twitter to share their frustrations about the outage.
T-Mobile outage hits more than 110,000 users across the US leaving them unable to make calls, text or connect to the internet
Many users flocked to Twitter to share their frustrations about the outage
Some noted that they are unable to do work at home, as their internet connection had also crashed.
Others are demanding T-Mobile provide them with a free month of service to compensate for the outage.
Down Detector also shows that Verizon and AT&T both had issues Monday.
Both carriers seemed to experience problems starting around 1:45pm ET.
Many users flocked to Twitter to share their frustrations about the outage.
Some noted that they are unable to do work at home, as their internet connection had also crashed.
The peak of the outage seems to have hit at 12pm ET with more than 110,000 users sharing the problems on Down Detector and there were still over 93,000 reports three hours later
T-Mobile has gone down for thousands of customers across the US Monday. Many customers shared the issues on Twitter
Others are demanding T-Mobile provide them with a free month of service to compensate for the outage
Others are demanding T-Mobile provide them with a free month of service to compensate for the outage.
Down Detector also shows that Verizon and AT&T both had issues Monday.
Both carriers seemed to experience problems starting around 1:45pm ET.
Many users reported issues with text and receiving and making calls, along with internet problems – but not at the magnitude of T-Mobiles outage.
In February, T-Mobile won approval to takeover Sprint during a legal battle for the blockbuster deal to combine the third and fourth-largest U.S. mobile carriers.
Officials from New York, California and other states were against the merger, citing it would violate antitrust laws and raise prices for consumers.
During a two-week trial in December, T-Mobile and Sprint argued the merger will better equip the new company to compete with top players Verizon Communications Inc and AT&T Inc, creating a more efficient company with low prices and faster internet speeds.