LNER could ban conductors from greeting passengers with ‘ladies and gentlemen’

A train company could ban conductors from greeting passengers with the words ‘ladies and gentlemen, boys and girls’ after a complaint by a ‘non-binary’ passenger. London North Eastern Railway said it would ‘review if any further changes need to be made’ – and tweeted that it would encourage staff to speak ‘with no gender mentioned’ … Read more

LNER could ban conductors from greeting passengers with ‘ladies and gentlemen’

A train company could ban conductors from greeting passengers with the words ‘ladies and gentlemen, boys and girls’ after a complaint by a ‘non-binary’ passenger. London North Eastern Railway said it would ‘review if any further changes need to be made’ – and tweeted that it would encourage staff to speak ‘with no gender mentioned’ … Read more