Npower shuts down its mobile app after ‘credential stuffing’ hack

Npower has today scrapped its mobile app amid fears hackers may have gained access to customers’ personal data – including bank details. Bosses of the energy giant, a ‘Big Six’ firm, are warning customers to check their bank statements for unusual activity following the breach. It is thought hackers have gained access to contact details, … Read more

Npower shuts down its mobile app after ‘credential stuffing’ hack

Npower has today scrapped its mobile app amid fears hackers may have gained access to customers’ personal data – including bank details. Bosses behind energy giant, a ‘Big Six’ firm, are warning customers to check their bank statements for unusual activity following the breach. It is thought hackers have gained access to contact details, addresses … Read more

Npower deactivates app after customers personal details stolen in hack

Have you had your details stolen? Npower deactivates app after personal details of customers are stolen in hack Npower has scrapped its app after there was a security hack  Customers personal details may have been stolen including contact information  Consumers are advised to change their password and check bank account   By Grace Gausden For This … Read more

Npower increases charges for off peak tariff customers after aligning rates with the price cap

‘My bills could rise £305 a year’: Npower increases charges for off-peak tariff customers after aligning rates with the price cap One customer said her bills had increased by over £300 a year  Another was offered no alternatives when contacting the energy firm  Npower said it had ‘simplified’ its rates in line with the Ofgem … Read more