TSB customers say they’ve been unfairly denied a £50 cashback offer

Some TSB customers have complained the bank has left them out of pocket by denying them a £50 cashback bonus they believe they were entitled to, despite appearing to follow the rules of the offer. At the centre of the row is a seemingly innocuous sentence from TSB’s terms and conditions, telling customers they must … Read more

TSB hits back over staff bonus fears as bank changes strategy to help struggling families

TSB hits back over staff bonus fears as bank changes strategy to help struggling families By Helen Cahill, Financial Mail On Sunday Published: 23:46 GMT, 14 March 2020 | Updated: 10:11 GMT, 15 March 2020 TSB has played down fears that an overhaul of its bonus scheme will put pressure on staff to sell loans … Read more