Tesla hit with complete network outage, leaving drivers unable to connect to cars using mobile app

Tesla goes down (and not just the share price!) Electric car maker is hit with complete network outage, leaving drivers unable to connect to their cars using mobile app and staff blocked from processing orders

  • Tesla has been hit by complete network outage starting around 11am ET
  • Internal systems are down, making it impossible for staff to process orders
  • On the customer side, some users cannot connect to their car in the app 
  • The US and Europe are experiencing issues with what appears to be the app  

It has not been the best week for Tesla,the company lost $50 billion in its market value yesterday and today it is suffering a complete network outage.

Reports say Tesla’s internal systems are down and some customer connectivity features are not accessible in the mobile app.

The outage appeared around 11:00am ET, with some Tesla owners saying they cannot connect to their car through the app.

Sources told Electrek that Tesla’s internal systems are also down, making it impossible to process deliveries and orders. 

According to Down Detector,  the outage is stretching across the US and over into parts of Europe.

The outage appeared around 11:00am ET, with some Tesla owners saying they cannot connect to their car through the mobile app. According to Down Detector, the outage is stretching across the US and over into parts of Europe

Frank Lambert, a Twitter user and Tesla owner, was the first to sound the alarm of the outage.

‘Tesla is currently having a complete network outage. Internal systems are down according to sources. On the customer side, I can’t connect to any of my cars and website is not working,’ Lambert shared in a tweet.

Lambert, who has three Tesla vehicles, said on the social media site that he was unable to connect to the cars using the mobile app.

Other users chimed in shortly after, stating they were experiencing the same issue. 

Frank Lambert, a Twitter user and Tesla owner, was the first to sound the alarm of the outage

Frank Lambert, a Twitter user and Tesla owner, was the first to sound the alarm of the outage

Down Detector, a website that monitors outages online, shows most of outage is being felt in the US and in major cities like San Francisco, Boston, New York City and Chicago. 

The outage has cross over the Atlantic, hitting parts of the UK, Germany and as far as Russia.