Virgin Media broadband is down AGAIN

Virgin Media broadband is down AGAIN leaving thousands unable to get online

  • Issues are across the UK, with a high concentration in the midlands and London. 
  • According to DownDetector, the issues getting online started at 10:18am BST

Virgin Media appears to be suffering another broadband outage, leaving thousands of users across the country without internet. 

Reported issues are across the UK, with a high concentration in the midlands and London. 

According to outage tracker site DownDetector, the issues started around 10:18am BST.  

More than three-quarters of all reported problems with Virgin are with its cable internet. 

Virgin Media appears to be suffering another broadband outage, leaving thousands of users across the country without internet

Reported issues are across the UK, with a high concentration in the midlands and London. According to outage tracker site DownDetector, the issues started around 10:18am BST

Reported issues are across the UK, with a high concentration in the midlands and London. According to outage tracker site DownDetector, the issues started around 10:18am BST

A minority of users were also struggling with mobile internet and TV issues, but it is unclear if these were related. 

Virgin Media is one of the most popular broadband providers in the UK.  

Unlike many others, it has its own infrastructure and does not use the Openreach network. 

Virgin customers are unfortunately accustomed to such issues, with the provider being beleaguered by crashes throughout the coronavirus pandemic. 

In July, Virgin confirmed an outage which it claimed was local only to Nottingham. 

A couple of weeks beforehand a similar outage hit London, leaving people unplugged for several hours. 

MailOnline has approached Virgin media for comment. 

It is unknown what the cause of the current outage and how widespread it is. 

Last month, rival network Openreach was struck down as a small fire in a building in Newcastle which damaged the cables carrying internet to the region.

However, an outage can be caused by various glitches or flaws which manifest themselves as a drop in service. 

It is unlikely the issue is due to a large volume of traffic, as the broadband network has cope well with increased demand throughout lockdown. 

Virgin Media, for example, reported at the start of this month that  the latest Call of Duty: Warzone update caused a 60 per cent spike in traffic on Wednesday 5 August. 

Overall, an additional 22 Petabytes of data was downloaded compared to the previous week. 

At the peak of recorded traffic, the equivalent of more than 52 PS4 Warzone patches worth of data was downloaded each second.