Virgin Media goes DOWN: Thousands of broadband users across the UK are unable to get online due to major outage
- Down Detector map shows outages in Birmingham, Glasgow, London
- The problems started just before 5pm BST leaving customers without internet
- Over three quarters of those affected reported problems with wired connection
Virgin Media broadband users across the UK are reporting being unable to access the internet due to a nationwide outage.
The problems started just before 5pm BST, according to data from website Downdetector, which monitors online outages.
Over three quarters of those affected are reporting having problems with their wired internet connection.
Birmingham, Nottingham, Glasgow, London, Manchester, Bristol, Southampton, Eastleigh and Liverpool were among the locations with the highest rate of reports.
Virgin Media is yet to reply to MailOnline’s request for comment regarding the outage.
Problems were reported in towns and cities across the UK including Birmingham, Nottingham, Glasgow, London, Manchester, Bristol, Southampton, Eastleigh and Liverpool
Customers took to social media to vent their frustration at a time when reliable home internet networks are proving crucial.
@valinor__ tweeted: ‘When I die, you lot better get Virgin Media Wifi to sponsor my funeral so they can let me down one last f****** time.’
The outage appears to have lasted for less than an hour, with some Twitter users reporting a short-term issue.
‘Who tripped over the plug that goes to the UK at Virgin Media Thinking face Entire country down for like 7 minutes and then straight back up,’ tweeted @blakeinghearts.
The number of reported cases shot up to almost 20,000 at around 17.30 BST on Monday, 27 April
Some Twitter users reported that the outage lasted for a few minutes before they were reconnected
Other users were cut off from virtual meetings and were forced to stop teaching mid-lesson when their internet stopped working.
One said: ‘So @virginmedia went down temporarily during a zoom meeting and suddenly the precariousness of my online existence became all too clear.
‘I know we’re all moaning but without it I would not have seen another human I know for 6 weeks.’
Another wrote: ‘Looks like I can blame @virginmedia for my @zoom_us lesson cutting out this afternoon.
‘Looking at their tweets they are aware there is an issue and are working hard to resolve it. That’s good then – let’s hope I can teach online tomorrow okay! #teachingfromhome’
Thousands of Virgin Media customers were left without internet or phone access early last month due to another outage affecting parts of England, especially Southampton and surrounding areas.
At the time, one Virgin Media broadband customer in London told MailOnline that they have been without internet for a whole week with ‘no clear explanation’.
More to follow