TONY HETHERINGTON: Useless double glazing ‘guarantees’

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  P.B.G. writes: In April last year, I paid Sash Home Improvements £9,600 to replace all the double glazing … Read more

TONY HETHERINGTON: Mr Chief Accountant doesn’t exist

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  P.O. writes: I work in my own little business, and in 2012 I switched my two telephone lines … Read more

TONY HETHERINGTON: Your debtor’s 800 miles away in Shetland

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  A.Y. writes: I have received a letter from Lowell Portfolio, claiming an alleged debt of £599 which it … Read more

ASK TONY: Why does John Lewis keep sending me faulty iPads?

I bought an iPad from John Lewis in September 2017. I started having problems, so they suggested I send it back. Three weeks later, a reconditioned iPad was returned to me. In the past three years, I have had three reconditioned iPads — always with problems. With the latest one, I am having to charge … Read more

TONY HETHERINGTON: ‘Please help…we just want to stop living in fear of Scottish Power’

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  S.B. writes: My account with Scottish Power has been under review by the energy supplier for more than … Read more

TONY HETHERINGTON: A huge payments scam – and Nationwide and Visa should be ashamed

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  Ms K.P. writes: I fell for a sales pitch from Easytrade.biz, and now am unable to withdraw any … Read more