Tricks to make your broadband faster at home – and ones that definitely won’t work

With more households staying at home to work and children off school due to the ongoing pandemic, internet and mobile speeds are more stretched than ever before. As a result, many may find their broadband is lagging and will be looking for ways to improve it.   While telecoms companies are constantly monitoring traffic on their … Read more

‘Insurance’ firm Home and General billed my in-laws twice for the same TV

My in-laws in their 80s were cold called and sold £250 of insurance for the same TV twice by the same company under different names A reader told us a firm named Home and General called his in-laws twice They used the same phone number but the name of Cover Utilities He said: ‘How can … Read more

Roll out of smart meters halted to protect customers during pandemic

Roll out of smart meters halted to protect customers during the coronavirus pandemic By Money Mail Reporter For The Daily Mail Published: 22:01 BST, 31 March 2020 | Updated: 22:54 BST, 31 March 2020 The roll out of smart meters has been suspended due to the coronavirus pandemic.  Trade body Energy UK says its members … Read more

BT Sport customers can apply for refunds as events are called off

BT Sport customers can apply for refunds as sporting events are called off due to coronavirus outbreak By Money Mail Reporter For The Daily Mail Published: 22:01 BST, 31 March 2020 | Updated: 22:54 BST, 31 March 2020 BT Sports customers can claim back the value of one month’s membership BT Sport customers can now … Read more

Household bills to rise: Council tax, broadband and stamps will rise on 1 April 2020

April 1 is traditionally known as April Fool’s Day – but millions of households won’t be laughing when they realise it is a day that many bills will rise steeply. It will see council tax, water bills, TV licences and mobile bills, as well as a number of other household bills, rise significantly. Motorists will … Read more

As millions face acute anxiety over finances, your key questions answered

Coronavirus is hitting our financial lives like nothing in modern history. Here, we answer some of the many questions you have raised – on everything from work to home, cars and lifestyle.  YOUR WORK…AND YOUR RIGHTS  H.A. writes: I work for a restaurant which closed last week and we have all been sent home. When … Read more

You can still live the good life in lockdown – so dig for victory over the Coronavirus!

Confinement to home may stretch some relationships, but it could also encourage you to become a little less reliant on the weekly shop. Here, Toby Walne looks at some do-it-yourself food and drink ideas.  HERE’S THE SEED OF AN IDEA…  Now is the time to start growing vegetables, a pursuit you can do in isolation. … Read more

Households losing out on £5bn to the Big Six, despite cheaper wholesale prices

More than 11million households in Britain risk overpaying £3.5billion on their energy bills this year as they stick to expensive standard variable tariffs from the Big Six, new research claims. The energy giants are all set to price their SVR within an average of £1.33 of the new price cap level, which is due to … Read more

Households to spend an extra £52m on energy bills A WEEK: We reveal how you can cut costs

Britain’s household energy bills could soar by an extra £52million a week, thanks to those staying at home due to the coronavirus, new research has revealed. It is thought that 16.8million people will no longer be going into their normal workplace as a result of measures to delay the spread of the coronavirus, meaning they … Read more