I arranged a holiday to Italy this June and paid a deposit of £400 to Tui when I initially booked and the full balance was due on Saturday, 21 March. I phoned Tui on Thursday 12 March to enquire whether it would be possible to transfer the holiday without additional cost to the same time … Read more
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. Arrest: Gal Barak, the Israeli thought to be behind Xtraderfx, has been linked to a raft of crooked firms … Read more
I have an annual train season ticket to London from Essex which I purchased through work. I renewed in October 2019, so it runs until October 2020 and it cost just over £5,000. However, my company has ordered all staff to work from home until June 2020. It means I have three months of train … Read more
We married on a Celebrity Cruise three months ago and paid nearly £2,000 for wedding photos but haven’t received them: Where are they? A couple got married on a Celebrity Cruise last December They ordered nearly £1.7k worth of photos and albums from the cruise Three months on, they still haven’t received the images By … Read more
Last July, my wife, daughter and I used travel agent Carlton Leisure to book flights to Beijing with British Airways, returning via Hong Kong, with an internal flight between there and Chengdu. We had planned this trip for the Easter holidays. However, due to the coronavirus, British Airways cancelled our flights and told us to … Read more
I recently travelled to Saudi Arabia for work and while there used my phone, which is with O2. However, after leaving, I checked my bill from the phone company and found a charge for £1,710.66 which was taken for 285.09MB worth of data usage. It was taken on Thursday 13 February 2020 at 4:56am. But … Read more
TONY HETHERINGTON: It’s worth digging…your PPI payback comes to £2,579 despite the claims firm that said it couldn’t even find your Barclaycard By Tony Hetherington, Financial Mail on Sunday Published: 23:45 GMT, 14 March 2020 | Updated: 10:14 GMT, 16 March 2020 Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing … Read more
John Cleese’s iconic character Basil Fawlty (pictured). Tony investigates a fraud where another Basil, this time Basil Scruby, was impersonated by fraudsters Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how … Read more
NORTH AMERICAN INCOME: The trust that invests in big US names but avoids the FAANG tech stars By Jeff Prestridge for The Mail on Sunday Published: 23:47 GMT, 14 March 2020 | Updated: 10:23 GMT, 16 March 2020 Not even the somewhat conservative portfolio underpinning investment trust North American Income has protected shareholders from the … Read more
JEFF PRESTRIDGE: A truly brutal week – but patience pays (in the end) By Jeff Prestridge for The Mail on Sunday Published: 23:46 GMT, 14 March 2020 | Updated: 08:18 GMT, 16 March 2020 What a week. What a brutal working week. As a money commentator for more than 30 years standing, as disheartening as … Read more