Which? calls for overhaul of ‘broken’ airline complaints system citing Ryanair refund claim hell

Which? is calling for the introduction of a new mandatory aviation ombudsman, saying proposed changes to the ‘broken’ airline complaints system fall far short of what is needed to restore consumer trust in travel. The consumer champion has responded to the Civil Aviation Authority’s (CAA) consultation on potential changes to its current Alternative Dispute Resolution … Read more

Fat-cat pay revolt hits Ryanair boss Michael O’Leary

Fat-cat pay revolt hits Ryanair boss Michael O’Leary as around a third of shareholders vote against his £3.2m pay package By Daily Mail City & Finance Reporter Published: 21:54 BST, 17 September 2020 | Updated: 21:54 BST, 17 September 2020 Ryanair faced an investor revolt over fat-cat pay as the industry reels from the Covid-19 … Read more

Ryanair braced for pay rebellion over chief’s bonus

Ryanair braced for pay rebellion over £424,000 bonus for chief executive Michael O’Leary By Harriet Dennys, Financial Mail On Sunday Published: 21:50 BST, 12 September 2020 | Updated: 22:25 BST, 12 September 2020 Ryanair is braced for a pay rebellion this week over a €458,000 (£424,000) bonus for chief executive Michael O’Leary.  Shareholder advisory group … Read more

RAF Typhoon jet escorts Ryanair plane after terror alert sounds

Dramatic moment RAF Typhoon jet escorted Ryanair plane after responding within five minutes of terror alert being sounded over ‘suspicious item’ in toilet that turned out to be mobile phone – as two men are RELEASED without charge RAF Typhoon jets were scrambled to intercept the Lauda jet after staff told police of a ‘suspicious … Read more

RAF Typhoon jet escorts Ryanair plane after terror alert sounds

Dramatic moment RAF Typhoon jet escorted Ryanair plane after terror alert was sounded over ‘suspicious item’ in toilet that turned out to be a phone – as two men are RELEASED without charge RAF Typhoon jets were scrambled to intercept the Lauda jet after staff told police of a ‘suspicious item’  Armed police surrounded it … Read more

Italy quarantine rules to Ryanair rebookings – the Holiday Guru solves traveller queries

‘Is Italy a safe bet?’ The Holiday Guru solves traveller queries – including where to go for a quarantine-free break By Daily Mail Reporter Published: 13:28 BST, 31 August 2020 | Updated: 13:29 BST, 31 August 2020 The Holiday Guru is always on hand to answer your questions. This week the issues tackled include where … Read more

Hazmat officials board Ryanair flight at Stansted and drag off Covid-infected passenger

Holidaymakers were left gripping their seats in horror when hazmat-clad officials boarded a Ryanair plane at Stansted to remove a passenger who took his seat after receiving a text saying he had tested positive for coronavirus before boarding. The passenger and his travel companion were taken off the plane minutes before it was due to … Read more

Hazmat officials board Ryanair flight at Stansted and drag off Covid-infected passenger

Hazmat officials board Ryanair flight at Stansted and drag off Covid-infected passenger who broke quarantine by taking seat AFTER getting text alert that he had tested positive in airport Passenger received a message from health authorities as they were on the plane Police officers boarded the plane at London Stansted, according to passengers Footage shows … Read more

Ryanair, TUI and Virgin Atlantic are STILL denying holidaymakers refunds says Which?

Ryanair, TUI and Virgin Atlantic are STILL denying holidaymakers refunds in breach of promises made to the aviation watchdog, says Which? Which? has slammed airlines for continuing to deny holidaymakers refunds After a CAA review, Ryanair said it would clear all refund requests by July 31  However, passengers have complained that they are still waiting … Read more

Drunk Ryanair passenger is jailed for threatening to punch cabin crew and telling one to ‘f***’ off

Drunk Ryanair passenger is jailed for threatening to punch cabin crew and telling one to ‘f***’ off after he was challenged for downing his own vodka on flight from Spain to Dublin Adam Lennon, 22, threatened to punch cabin crew and told one to ‘f*** off’ Plane was travelling to Dublin but had to land … Read more