Challenger suppliers trump the Big Six again in satisfaction survey

Small energy supplier Outfox the Market has claimed the top spot in Which?’s annual customer satisfaction survey, rising from a lowly 19th position last year. The provider, which frequently offers some of the cheapest deals on the market but but has not always been renowned for its customer service, received an impressive customer score of … Read more

Boohoo director says none of the firm’s suppliers are linked to Uighur Muslim labour camp region

A director at Boohoo has said the clothing brand was ‘shocked,’ by reports of Uighur Muslims being forced to work in Chinese labour camps but claimed none of the firm’s suppliers have links to the Xinjiang region as he faced a grilling from MPs. Andrew Reaney, group director of responsible sourcing, faced a committee of … Read more

UK hotel suppliers duped by real-life Dirty Rotten Scoundrels

Con artists played by Michael Caine and Steve Martin chose the glitzy French Riviera to find their victims in the classic film Dirty Rotten Scoundrels. And now glamorous fraudsters from France are using the lure of luxury to dupe British businesses. Anna McKay heads one of them. She was thrilled to receive a £44,000 order … Read more

Energy bills to soar as string of suppliers go bust

Experts warn households could be forced onto more expensive energy tariff with new supplier by the end year By Laura Shannon, Financial Mail on Sunday Published: 21:52 BST, 17 October 2020 | Updated: 21:52 BST, 17 October 2020 Hundreds of thousands of households could be forced to move to a more expensive energy tariff with … Read more

Energy bills to soar as string of suppliers go bust

Experts warn households could be forced onto more expensive energy tariff with new supplier by the end year By Laura Shannon, Financial Mail on Sunday Published: 21:52 BST, 17 October 2020 | Updated: 21:52 BST, 17 October 2020 Hundreds of thousands of households could be forced to move to a more expensive energy tariff with … Read more

Less than half of switching customers properly refunded by energy suppliers

The energy regulator put new rules in place earlier this year to help households get any credit back from their old supplier if they switch – but these rules aren’t working, new research has revealed. Customers have been left waiting for months to get their money back, according to data from Which?, with just six … Read more

Aerospace bosses in £1bn fund to prop up suppliers

Top aerospace companies plotting £1bn bailout fund to help suppliers stricken by coronavirus crisis By Daily Mail City & Finance Reporter Published: 21:50 BST, 9 August 2020 | Updated: 21:50 BST, 9 August 2020 Top aerospace companies are plotting a £1billion bailout fund to help suppliers stricken by the virus crisis.  The fund would help … Read more

Are you footing the bill for cash others save by switching energy suppliers?

The energy comparison website industry is a ‘parasite market’ that adds £100million a year to the gas and electricity bills paid by households who rarely even switch to the best deals, research by academics has concluded. A University of Leeds study has discovered that energy suppliers typically hand over at least £25 in commission to … Read more

Energy suppliers restart smart meter installations

Energy suppliers restart smart meter installations but customers will be screened by call centre workers By Miles Dilworth For The Daily Mail Published: 22:01 BST, 2 June 2020 | Updated: 23:20 BST, 2 June 2020 Energy suppliers are restarting smart meter installations after a two-month pause Energy suppliers are restarting smart meter installations after a … Read more

Rolls-Royce piles pressure on smaller suppliers  demanding price cuts

Rolls-Royce turns the screw on hundreds of smaller suppliers by demanding price cuts of up to 15% By Daily Mail City & Finance Reporter Published: 21:50 BST, 25 May 2020 | Updated: 22:06 BST, 25 May 2020 Rolls-Royce is demanding price cuts of up to 15 per cent from hundreds of smaller suppliers as the … Read more