Coronavirus has made cancelling holidays a nightmare – here’s the lowdown on refunds and vouchers

This week we’ve been inundated by requests for help with coronavirus-related travel problems. Getting to the grocery shop is tricky enough these days, let alone organising a holiday. This is especially true because no one knows exactly when travel restrictions will be lifted. And, of course, plenty of people have already had trips cancelled and are … Read more

Thousands of UK children going hungry because there aren’t enough vouchers for free school meals

Thousands of British children are going hungry because the French firm behind the government’s free school meals scheme can’t supply enough food vouchers. Parents have been unable to claim the coupons they need to buy groceries during the coronavirus lockdown because the private company paid to run it couldn’t deal with a deluge of inquiries. Edenred, … Read more

Thousands of UK children going hungry because there aren’t enough vouchers for free school meals

Thousands of British children are going hungry because the French firm behind the government’s free school meals scheme can’t supply enough food vouchers. Parents have been unable to claim the coupons they need to buy groceries during the coronavirus lockdown because the private company paid millions to run it couldn’t deal with a deluge of inquiries. … Read more

Gift vouchers that never give: The problems with ‘experience days’

Gift vouchers that never give: Why you shouldn’t buy trendy ‘experience days’ like wine-tasting as presents without checking the small print Complaints soaring about vouchers for experiences — such as spa days A common gripe is that there is a very limited number of dates to choose from Look out for short expiry periods, some … Read more

Holiday problems unpacked: Refunds, vouchers and booking ahead 

For anyone with imminent travel plans, the implications are bleak, writes Tom Chesshyre We’ve had a record number of enquiries from readers this week — hardly surprising given how coronavirus has turned the travel world upside down. With the Government advising against all non-essential overseas trips until April 16 (a period that could be extended) … Read more