Lastminute.com customer refused refund for double-booking error

A Lastminute customer is out of pocket after booking the same holiday twice, believing it hadn’t gone through the first time.  Mr Liu, from Portsmouth, booked a holiday on 1 December 2019 for four people to travel to Tenerife and stay in all-inclusive accommodation from 8 to 12 December. During the booking process, he says … Read more