We had to cancel our Kenyan honeymoon due to Covid-19. The safari camp is keeping our $1,400 (£1,142 at the time) deposit, so we claimed against our Axa travel insurance to get this back. But Axa has rejected the claim, even though it reassured me I was covered before we cancelled. It says this is … Read more
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. D.M. writes: In February, I booked a return flight to Canada through travel agent Opodo. The flights were … Read more
My final salary pension is being moved to an insurer – can I now invest my pot in a drawdown scheme? Steve Webb replies By Steve Webb for This Is Money Published: 07:42 BST, 5 October 2020 | Updated: 07:42 BST, 5 October 2020 I am in my early 60s and took my final salary … Read more
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. R.C. writes: My wife and I have had insurance from Hiscox for many years, and for the year … Read more
I had a minor case of cracking/subsidence at my small terraced home in North London about 10 years ago caused by a tree which has since been removed. It wasn’t a major job and involved material being injected into the brickwork. I have had no problems since. Because of the claim I pay an extortionate … Read more
An insurance company is today launching the ‘T-plate’, a new concept designed to help young drivers with telematics feel safer on the roads. The plate, which will look similar to a learner’s ‘L’ plate or the ‘P’ plate that can be displayed by recently-qualified motorists, will indicate to other road users that the vehicle is … Read more
Buying travel insurance never used to be a nightmare. Most holidaymakers would run a comparison site search and buy the first affordable policy. But now the stakes are higher. Travellers stand to lose thousands of pounds if trips are scuppered by the pandemic. Meanwhile, insurers are scrambling to keep up with the Government’s ever-changing advice … Read more
Buying travel insurance never used to be a nightmare. Most holidaymakers would run a comparison site search and buy the first affordable policy. But now the stakes are higher. Travellers stand to lose thousands of pounds if trips are scuppered by the pandemic. Meanwhile, insurers are scrambling to keep up with the Government’s ever-changing advice … Read more
A van crashed in to my front garden wall, damaging it and my gate railings. I contacted my property insurer, Churchill, to ask it to claim on the driver’s car insurance. A claims assessor provided a figure for the damage which I felt was far too low. I had sent estimates from builders whom I … Read more
Insurer launches pay as you go policy for young drivers who struggle to foot the bill for car insurance The ‘flow’ policy by insurer LV= charges a fixed price for the first month Then a guaranteed maximum charge that will be levied for the next three months It is an online-only offer that can be … Read more