My flights to France have not been cancelled despite the new quarantine restrictions put in place. I was due to travel next Monday but now my airline is saying the flights are still going ahead and I cannot get a refund. Me and my family are unable to quarantine for two weeks and also do … Read more
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. M.C. writes: My dear wife passed away in February. She had £1,000 in premium bonds, so I wrote … Read more
I booked a trip to go to France next month prior to the original lockdown restrictions in March. I hadn’t cancelled it as people started to travel again but now the quarantine rules are coming into play again and the Foreign Office has advised against all but essential travel to the country, I won’t be … Read more
A van crashed in to my front garden wall, damaging it and my gate railings. I contacted my property insurer, Churchill, to ask it to claim on the driver’s car insurance. A claims assessor provided a figure for the damage which I felt was far too low. I had sent estimates from builders whom I … Read more
I’ve been renting my flat since February 2020. It has an immersion tank which is causing a lot of problems. The hot tap on my shower barely has any pressure so when I try to get the right temperature it becomes overpowered by the cold water and unfortunately I can’t use it. Instead, I’ve been … Read more
TONY HETHERINGTON: Stay safe and ignore £208 bill for this booklet By Tony Hetherington, Financial Mail on Sunday Published: 22:31 BST, 8 August 2020 | Updated: 22:31 BST, 8 August 2020 Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for … Read more
We made an offer on a house for sale near the end of last year but the sellers said it was not enough and it wasn’t accepted. The house then went under offer in January and we have been trying to find out if it sold and how much for, but when I look at … Read more
Do chargers with short cables charge your phone faster than those with longer leads? We ask the experts to find out … Shorter cables can charge devices quicker than longer ones This is due to resistance – longer the wire, greater the resistance There is no proof that shorter cables can ruin battery life when … Read more
I was recently made aware I had paid £35 to online fashion store JustFab after receiving emails from the company saying I had credit to spend. I called to cancel this, but was told I had to spend £35 on something in its catalogue. I checked my PayPal account and saw I had been paying … Read more
I am due to go away in the UK in a couple of weeks time for a staycation. With the local lockdowns that have been happening in Leicester and Manchester, for example, I am concerned that I may no longer be able to go should this happen elsewhere. I did take out comprehensive travel insurance … Read more