BA accused of ‘deliberately blocking online cash refunds for flights’ amid coronavirus crisis

British Airways accused of ‘deliberately blocking online cash refunds for flights’ by ‘hiding’ the application form Frequent flyer website says British Airways is denying customers a legal right  The issue is not arising when customers ask for refunds over the telephone An IT-savvy frequent flyer eventually found a workaround for the problem  Coronavirus symptoms: what … Read more

More than half of scam victims still being refused refunds despite banks’ pledge for fairness

More than half of scam victims still being refused refunds despite banks pledging to treat customers more fairly By Amelia Murray Money Mail Chief Reporter For The Daily Mail Published: 23:02 GMT, 18 March 2020 | Updated: 23:02 GMT, 18 March 2020 More than half of scam victims are still being refused refunds despite banks … Read more