Airlines and travel operators are flouting the law by delaying refunds for cancelled holidays, an investigation has found. Customers with package holidays are legally entitled to their money back within 14 days of cancellation, while airlines should refund passengers within seven days. However, a major survey of the UK’s 20 biggest travel firms by consumer … Read more
Ryanair tells outraged customers they cannot get flight refunds until coronavirus crisis is over even though airline is sitting on £3.5BILLION cash reserves Customers wanting a full refund will be put in a queue until the pandemic passes Ryanair has recommended customers use a refund voucher which are available The airline has strong liquidity and … Read more
EasyJet finally offers travellers online refunds again as it does a U-turn after customers complained about long phone waits and being told to accept vouchers The airline has now reinstated its online refund form after removing it This means customers can apply for their money back without phoning Some other airlines still asking people to … Read more
Passengers who have had flights cancelled during the coronavirus lockdown have been left fuming as airlines put up barriers to cash refunds they are entitled to. Many customers are waiting to receive hundreds, sometimes thousands, of pounds from airlines and travel firms who have cancelled trips thanks to the ongoing pandemic. Yet, they are discovering … Read more
On Monday morning at 7am, easyJet announced it was grounding its entire fleet until further notice. An hour and 27 minutes later, easyJet emailed to encourage me to check in online for our family’s flights to Geneva on Good Friday. If I go to my easyJet online account, it still gives no indication that those … Read more
BT Sport customers can apply for refunds as sporting events are called off due to coronavirus outbreak By Money Mail Reporter For The Daily Mail Published: 22:01 BST, 31 March 2020 | Updated: 22:54 BST, 31 March 2020 BT Sports customers can claim back the value of one month’s membership BT Sport customers can now … Read more
For anyone with imminent travel plans, the implications are bleak, writes Tom Chesshyre We’ve had a record number of enquiries from readers this week — hardly surprising given how coronavirus has turned the travel world upside down. With the Government advising against all non-essential overseas trips until April 16 (a period that could be extended) … Read more
Passengers across Britain are being denied cash refunds from airlines despite the Foreign Office travel ban amid the coronavirus pandemic. Dozens have got in touch with MailOnline over the past 24 hours saying they are only being offered the chance to rebook after their holidays were cancelled. Others have been unable to get through to … Read more
Passengers across Britain are being denied cash refunds from airlines despite the Foreign Office travel ban amid the coronavirus pandemic. Dozens have got in touch with MailOnline over the past 24 hours saying they are only being offered the chance to rebook after their holidays were cancelled. Others have been unable to get through to … Read more
Airlines are refusing to give cash refunds to passengers despite the Foreign Office travel ban amid the coronavirus pandemic. Thousands of travellers are desperate to cancel their upcoming holidays following the Government’s warning against all but essential travel to anywhere in the world. However, an investigation by consumer champions Which? found that carriers including British … Read more