Holidaymaker wins £29,000 payout from TUI over violent tummy bug he caught

Holidaymaker Peter Griffiths, 58, (pictured) who lost 1.5 stone after contracting a violent stomach bug at a luxury five-star hotel has won £29,000 compensation from TUI A holidaymaker who lost 1.5 stone after contracting a violent stomach bug at a luxury five-star hotel has won £29,000 compensation from TUI. Peter Griffiths, 58, was staying at … Read more

Nightmare on the beaches for Tui: Crisis triggers record £1.3bn boss

Nightmare on the beaches for Tui: Travel giant battles for survival as pandemic triggers a record loss of £1.3bn in just three months By Tom Witherow For The Daily Mail Published: 21:51 BST, 13 August 2020 | Updated: 21:51 BST, 13 August 2020  TUI is battling for survival after the cancellation of summer holidays triggered … Read more

TUI announces a £1.3billion loss after coronavirus shut down global travel

TUI announces a £1.3billion loss after coronavirus shut down global travel but says bookings are UP for summer 2021 TUI announced it slumped to a huge loss as pandemic ravages travel sector Posted a bottom-line net loss of £1.3 billion in the period from April to June  Looking ahead, bookings for summer 2021 were up 145 … Read more

Ryanair, TUI and Virgin Atlantic are STILL denying holidaymakers refunds says Which?

Ryanair, TUI and Virgin Atlantic are STILL denying holidaymakers refunds in breach of promises made to the aviation watchdog, says Which? Which? has slammed airlines for continuing to deny holidaymakers refunds After a CAA review, Ryanair said it would clear all refund requests by July 31  However, passengers have complained that they are still waiting … Read more

Travel giant Tui announces closure of 166 high street stores in UK and Republic of Ireland

Holiday giant Tui is closing 166 high street stores in the UK and the Republic of Ireland, the UK’s biggest tour operator has announced. The decision was made following changes in customer behaviour as a result of the pandemic, the firm said in a statement, with the Anglo-German company calling COVID-19 the ‘greatest crisis’ the … Read more

There’s no music scene… but there’s still plenty to rave about on a Tui holiday in Ibiza 

Cat, from Manchester, is sitting by the pool, while her husband splashes with their three-year-old daughter. ‘We booked last minute, and I had no idea we were the guinea pigs,’ she says. They are — as I am — part of a 500-strong vanguard of British tourists on chartered TUI flights to Ibiza, followed by … Read more

Tui now offers coronavirus cover – as its customers and crew embrace ‘new normal’ way of travelling 

Tui is now offering coronavirus cover to all its holidaymakers until the end of the year. The cover – which Tui says should be used alongside normal travel insurance – will be applied to all new and existing bookings for holidays taken until December 31, 2020, and comes as customers and crew embrace the ‘new … Read more

Tui boss says travel industry STILL needs help

Britain’s biggest tour operator has hailed its first flights this weekend as a ‘hugely symbolic moment’ for the industry – but warned of challenges ahead after the summer season was cut critically short.  Package holiday giant Tui yesterday launched its first passenger flights from the UK for almost four months when two Boeing 737 jets … Read more

Tui credit notes and ‘misleading’ Wizz Air adverts are among the Holiday Guru topics this week 

The Holiday Guru is always on hand to answer your questions. This week topics tackled include ‘misleading’ adverts for Wizz Air flights to Bulgaria, arranging refunds for Interrail passes, re-booking cancelled Ryanair flights and accepting Refund Credit Notes from Tui.  Q. I received a Wizz Air promo email saying ‘Bulgaria is open’ and advertising 20 … Read more

Tui strikes compensation deal with Boeing for grounding of 737 Max

Tui strikes compensation deal with Boeing for grounding of the 737 Max plane By Daily Mail City & Finance Reporter Published: 21:50 BST, 3 June 2020 | Updated: 22:38 BST, 3 June 2020 Tui said Boeing would provide compensation for a significant portion of the financial impact of the grounding of the 737 Max  Tour … Read more