Hand back furlough billions, firms are urged as builder Redrow becomes the latest to pledge to return the money By Matt Oliver For The Daily Mail Published: 22:26 BST, 30 June 2020 | Updated: 22:26 BST, 30 June 2020 Big companies are facing pressure to hand back taxpayer cash used to furlough their staff after … Read more
Rebooking Jet2 flights, travel insurance refunds and paying off outstanding costs for trips are the hot coronavirus topics tackled by the Holiday Guru this week By Daily Mail Reporter Published: 10:10 BST, 19 June 2020 | Updated: 10:10 BST, 19 June 2020 The Holiday Guru is always on hand to answer your questions travel conundrums. … Read more
Refunds for homeowners denied their annual boiler services during lockdown By Amelia Murray For The Daily Mail Published: 22:01 BST, 16 June 2020 | Updated: 22:01 BST, 16 June 2020 Many households were unable to get their the annual boiler services they paid for during lockdown Households denied boiler services during lockdown may be entitled … Read more
Thousands of holidaymakers can now get a REFUND on Welcome Cottages and Hoseasons that were cancelled due to Covid after watchdog probe into parent firm VacationRentals.com Competition and Markets Authority investigated refusal to refund customers The website VacationRentals.com has now changed its police to allow refunds The CMA said the firm made up a ‘significant’ … Read more
More than eight in 10 Ryanair passengers are STILL waiting for refunds for cancelled flights, says Which? Under law, airlines are supposed to issue refunds for axed flights within 7 days But Which? says only 5% of Ryanair customers have been refunded in this time It also says 63% of easyJet passengers are still waiting … Read more
Trust in the travel industry has plunged to a record low as airlines and holiday companies continue to deny and delay refunds for coronavirus cancellations, according to Which? The consumer champion says its Consumer Insight Tracker shows that trust in airlines and holiday companies has dropped from a net score of nine in February 2020 … Read more
The coronavirus pandemic has been devastating for the travel industry, with millions of holidays and travel bookings either unavailable or cancelled. Yet how firms treat their customers as a result of the pandemic various enormously, according to a major new investigative survey. It asked 27,000 travel customers to rate firms according to how they’ve dealt … Read more
Senior British Airways cabin crew are facing a staggering 55 per cent pay cut with salaries slashed to £24,000 in yet another blow to the airline industry. Airline bosses wrote to employees outlining the potential new salaries, and announced they are consulting unions over possible job cuts. The news comes as almost 50,000 British Airways customers are … Read more
The Holiday Guru is always on hand to answer your questions. This week queries include returning to the UK from Cyprus, getting refunds on travel insurance and renewing passports. Q. My wife and I travelled to Cyprus in February and we were due to fly home from Paphos on March 18. EasyJet has cancelled ten … Read more
Senior British Airways cabin crew are facing a staggering 55 per cent pay cut with salaries slashed to £24,000 in yet another blow to the airline industry. Airline bosses wrote to employees outlining the new salaries after sacking 12,000 staff and ripping up contracts, The Sun reported. One employee slammed the cost-cutting measure and said: … Read more