Why hasn’t Currys PC World given me a refund for faulty MacBook Pro?

I ordered an Apple 13 inch MacBook Pro at a cost of £1,179.99 from Currys PC World through my business account on 26 November which arrived on 29 November. I returned it because it was faulty. An Apple technician confirmed and said Currys could refund or replace it because I had it less than 14 … Read more

ASK TONY: I was conned out of my cash by Bitcoin boiler-room scam 

You must get plenty of letters about older people being scammed out of their money by shysters. Unfortunately, I am a stupid woman who has been conned out of £12,500. Only when I asked my husband for more money did the scam, which started with a phone call, come to light.  The first £1,000 was … Read more

Let them show you the money! Experts tell how to invest like the best

From ignoring stock tips you hear down the pub, to shutting out political noise, Money Mail has drawn on experts’ experience to pro-vide invaluable pointers… Do your homework Peter Hargreaves, Hargreaves Lansdown and Blue Whale Capital co-founder Watch what your investments are doing and keep up with what is happening in the economy, and what … Read more

ASK TONY: We paid off our mortgage but our bank won’t let go

We redeemed our mortgage with Lloyds in 2013, but recently discovered that the bank did not remove its legal charge. My wife and I took the mortgage with TSB in 1985. This became a Lloyds TSB mortgage when the banks merged. Following Money Mail’s advice, whenever the interest rate decreased we kept our repayments at … Read more

Do I lose my British Airways companion voucher if I cancel my Amex card?

About 18 months ago I opened a British Airways American Express Premium Plus Card for £195 a year to earn Avios points and earn a companion voucher if I spent £10,000 in a year. I did this and earned my voucher in August 2019, which my British Airways account says is still valid. However, I … Read more

I still have credit with failed supplier Yorkshire Energy. How can I get my money back?

Our energy supplier went under days after I switched for a better deal – but I was £100 in credit: will I automatically get my money back? Yorkshire Energy recently announced it had collapsed  Many still have credit with the supplier, including those who have switched  We reveal how you can claim your money back … Read more

Is CashFX a real trading outfit or just a Panama pyramid?

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  A.J. writes: I am concerned about a scheme currently being promoted in the UK and around the world, … Read more