My grandparents have kindly offered to pay off a six-figure sum off our mortgage. We are due to remortgage in the coming months and although I’m blown away by their potential act of extreme financial kindness, I worry we will have a tax sting further down the line. Essentially, my grandfather is a successful business … Read more
My fiancé and I booked a trip to Antigua in November to get married, just the two of us, for this January. We had to cancel, due to Covid, with our flights totalling £1,149.96. Expedia gave us flight credit to that amount and said we could use the credit with British Airways, who our original … Read more
We were due to be married on March 28 last year, but just over a week before this our wedding was cancelled due to Covid restrictions. We were fully insured under a Dreamsaver policy – or so we thought. When we tried to claim about £27,000 of costs, it offered us just £13,000. It refused … Read more
Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. B.D. writes: In 2019, I took out a one-year bond for £5,000 with Quinshaw Finance, which promised interest … Read more
I was shopping online late at night. There was a deal on one website that said if you spend £100, you could get £25 off. I added items to my basket and paid for my shopping via Paypal. I didn’t realise, as I had to log in through Paypal, that it took the time to … Read more
I purchased a Dyson hairdryer on eBay in June 2019 for £215. However, the hairdryer malfunctioned in December 2020 and was returned to Dyson for repair. It inspected the hairdryer, advised it was counterfeit and destroyed it. The eBay seller is ignoring my messages requesting a refund, eBay is refusing to offer any refund as … Read more
We’ve been searching for a new home in Surrey for our young family. We recently had our first baby and with the stamp duty holiday, we decided now was a good time to upsize. We found a four-bedroom house on a managed estate which we fell in love with, so we made an offer and … Read more
I have lived in my home since March 2014, and my water is supplied by South West Water. Recently, I have been getting bills from SES Business Water addressed to a limited company. These are for services for a trough at my address. On November 3, the bill was £1,588.62. On November 10, a disconnection … Read more
I have lived in my home since March 2014, and my water is supplied by South West Water. Recently, I have been getting bills from SES Business Water addressed to a limited company. These are for services for a trough at my address. On November 3, the bill was £1,588.62. On November 10, a disconnection … Read more
I recently found out that my elderly relative has a rather unique way of trying to warm his home in the winter. He turns on the oven and leaves the door open for hours at a time to keep his kitchen toasty, despite also having central heating on in there. Although he sees no issue … Read more