New York ‘Karen’ not wearing face mask is caught on camera coughing over a customer in a bagel shop

New York ‘Karen’ is caught on camera coughing over a customer in a bagel shop after they complained that she wasn’t wearing a face mask A customer was inside a New York bagel shop and not wearing a face mask Fellow patron asked staff in store why they didn’t insist on masks for everyone  Woman … Read more

Amigo in hot water after customer complaints rocket

Amigo in hot water after revealing customer complaints are rocketing and its potential buyer has backed away By Daily Mail City & Finance Reporter Published: 22:01 BST, 8 June 2020 | Updated: 22:01 BST, 8 June 2020 Amigo Holdings is in hot water after revealing customer complaints are rocketing and its potential buyer has backed … Read more

McDonald’s customer hurls abuse at employee when he stops her car entering drive-thru

Shocking video shows a McDonald’s worker being shoved and almost run over at a driver-thru queue as he is harassed by two angry women.  During the incident on Saturday, at a restaurant in Enfield, north London, one of the women – clearly desperate for a post-lockdown McMeal – can be heard screaming ‘I hope you … Read more

Scottish Power customer reveals computer error led to bill increase 

‘I was charged £600 more a year due to a glitch’: Scottish Power customer reveals error claiming she was £17k in credit led to huge increase in bills Marion Bell was told her tariff would go up by £600 a year due to a glitch  Scottish Power had it recorded on their system that she … Read more

Coronavirus Australia: Face masks and customer limits in shops

Britons could soon face a range of changes to the way they shop for clothes as the government begins to ease lockdown restrictions. Following weeks of strict lockdown measures, the government has issued new advice about which stores will be able to open their doors to customers once again as the social distancing measures are … Read more

RAY MASSEY: Lexus in poll position for customer satisfaction

RAY MASSEY: Lexus in poll position for customer satisfaction with an £85k V8 convertible due late this year Lexus took top honours in the latest Auto Express Driver Power poll  The LC convertible has a fabric roof that opens in a speedy 15 seconds By Ray Massey for the Daily Mail Published: 21:51 BST, 8 May … Read more

EasyJet now offering travellers online refunds in U-turn after customer complaints

EasyJet finally offers travellers online refunds again as it does a U-turn after customers complained about long phone waits and being told to accept vouchers The airline has now reinstated its online refund form after removing it This means customers can apply for their money back without phoning  Some other airlines still asking people to … Read more

Lastminute.com customer refused refund for double-booking error

A Lastminute customer is out of pocket after booking the same holiday twice, believing it hadn’t gone through the first time.  Mr Liu, from Portsmouth, booked a holiday on 1 December 2019 for four people to travel to Tenerife and stay in all-inclusive accommodation from 8 to 12 December. During the booking process, he says … Read more